REGISTRATION REPRESENTATIVE

About the role

Responsible for accurately processing Inpatient, Outpatient and Emergency Department Registrations in accordance with regulatory and financial requirements.

Responsibilities

• Inputs patient registration data into the computer system while verifying patient demographics and insurance.
• Appropriately interviews patients, obtaining the necessary information.
• Verifies outpatient scripts appropriately.
• Maintains ability to quickly assess and respond appropriately to emergency situations.
• Complies with all job functions within the required time frames.
• Provides excellent customer service.
• Performs other responsibilities assigned by supervisor as deemed necessary.

Qualifications

• High School Diploma or equivalent.
• 2 years of registration experience.

Skills

• Knowledge of medical terminology.
• Strong knowledge of insurance verification and registration process.
• Ability to quickly assess and respond to emergency situations.
• Detailed and quality‑oriented with strong problem‑solving skills.
• Judgment to interpret data and take appropriate action in varying circumstances.
• Excellent customer service skills.