Registration Representative

About the role

Front and back office tasks at a medical facility.

Responsibilities

• Admit patients, process paperwork, and update demographics in the system.
• Collect payments and document billing information.
• Handle incoming calls and provide excellent customer service.
• Maintain accurate medical records per guidelines and ensure compliance.
• Assist with insurance verification and collections.
• Support office operations as needed under supervision.

Requirements

• 1-2 years of hospital or medical records experience.
• Knowledge of healthcare standards and policies.
• Detail-oriented with strong communication and problem-solving skills.
• Professional appearance and etiquette.
• Ability to work efficiently in a fast-paced environment.
• Promote positive relationships with patients and staff.