REGISTRATION REPRESENTATIVE

Responsibilities

• Accurately processes Inpatient, Outpatient and Emergency Department Registrations in accordance with regulatory and financial requirements.
• Inputs patient registration data into the computer system, while verifying patient demographics and insurance.
• Appropriately interviews patients, obtaining the necessary information.
• Knowledge of medical terminology necessary.
• Strong knowledge of the insurance verification and registration process required.
• Maintains ability to quickly assess and respond appropriately to emergency situations.
• Verifies outpatient scripts appropriately.
• Maintains detailed and quality-oriented standards with strong problem-solving and judgment skills to interpret data and take appropriate action in varying circumstances and situations.
• Complies with all job functions within the required time frames.
• Excellent customer service skills required.

Requirements

• High School Diploma or equivalent
• 2 years of registration experience
• Excellent customer service skills required