Registration Representative

We need to output HTML fragment with sections only if content present. Use

for headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We need to parse the posting. First, remove boilerplate: "Our Promise To You Joining AdventHealth is about being part of something bigger..." That's about mission; could be considered "About the role"? Actually it's about organization. Could be placed under "About the role" maybe. The instruction: Use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we can create sections as appropriate. We need to preserve all substantive info, not invent. Let's extract sections: - About the role: maybe the introductory paragraph about AdventHealth promise. That seems like description of organization, not role specifics. Could be "About the role" or maybe we skip if not specific. But we have "Job Description" later with details. The "Our Promise To You" is generic; could be considered "About the role"? The instruction: include a section ONLY when the posting has real, specific content for it. The promise is somewhat generic but still substantive. I'd include as "About the role" maybe. - Responsibilities: list of duties: "Proactively reviews schedules and performs eligibility and benefits verification...", "Works error reports daily...", "Monitors patient wait...", "Acts as patient liaison...", "Screens and assists incoming telephone calls...", "Other duties as assigned.", "Schedules patients according to department...", "Registers patients for all services...". Also "Explains charges and payment options...", "Collects monies due at time of service", "Consistently meet or exceed established collection goals; must be able to confidently and professionally address the financial responsibility patients may have", "Interpret and explain insurance benefits". Many of these are responsibilities. - Requirements: maybe education, experience, licenses, physical requirements. The posting includes "Education: High School Grad or Equiv [Preferred] Field of Study: or graduate of a technical schoolor equivalent post-secondary technical school education Work Experience: 1+ experience with computers and epm and emr software [Preferred] ICD-9 and CPT-4 coding experience [Preferred] Licenses and Certifications: Basic Life Support - CPR Cert (BLS) [Preferred] Physical Requirements: (Please click the link below to view work requirements) Physical Requirements - https://tinyurl.com/23km2677". Also "Background Screening Requirement (Florida Law)". Could be under Requirements. - Qualifications: maybe overlapping with Requirements. But we can combine? The instruction says prefer few substantive sections over many thin ones. So we could have sections: About the role, Responsibilities, Requirements (including education, experience, licensure, physical), Skills, Benefits, Pay, Schedule. Skills: list of abilities: "Ability to serve as hospital liaison...", "Strong multi-tasking skills...", "Ability to be responsive...", "Self-motivated and quick thinker", "Computer skills including Outlook, Microsoft Word, and Excel", "Ability to communicate professionally...", "Ability to read and communicate effectively in English", "Strong written and verbal communication skills", "Proficient typing speed; proficient with Microsoft Office applications and computers", "Multitask proficiently, using multiple computer systems, applications, and technology", "Excellent customer service and satisfaction skills...", "Understanding of revenue cycle (Registration, Insurance Verification, Coding, Billing)", "Understanding of regulatory guidelines such as CMS, HIPAA", "Basic knowledge and ability in medical business office procedures", "Basic knowledge of coding", "Detail-oriented, demonstrate problem-solving skills, flexibility and adapts well to change", "Explains charges and payment options and programs; collects monies due at time of service", "Consistently meet or exceed established collection goals; must be able to confidently and professionally address the financial responsibility patients may have", "Interpret and explain insurance benefits". Many of these overlap with responsibilities. But we can separate: Skills section for abilities, knowledge, etc. Benefits: The posting includes "All the benefits and perks you need for you and your family: Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance Paid Time Off from Day One 403-B Retirement Plan 4 Weeks 100% Paid Parental Leave Career Development Whole Person Well-being Resources Mental Health Resources and Support Pet Benefits". So we have benefits. Pay: "Pay Range $15.61 - $24.97". So we have Pay. Schedule: "Schedule Part time Shift Day (United States of America)" and later "Schedule: Part Time. Monday, Wednesday, Friday 8:30am-5:30pm". So we have schedule. We also have location info: Address etc. Could be part of About the role or maybe not needed as heading. The instruction: do NOT put Job ID / requisition numbers as headings — fold minor metadata into a short

or drop it. Location could be minor metadata; we could include in a

under About the role or maybe not needed. But we should preserve all substantive information. Location is substantive. Could include as a paragraph under About the role or maybe a separate section like "Location". But not in allowed headings list. The allowed headings are those listed; we could still add other headings? The instruction says use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). It implies we should use those headings; not prohibited to add others but better to stick to those. Location could be folded into About the role paragraph. We need to output only HTML fragment, no /, no markdown. We'll create sections:

About the role

Our Promise To You Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

Location: Advent Health Sports Med and Rehab Palm Coast Campus, 60 Memorial Medical Parkway, Palm Coast, FL 32164.

Responsibilities

• Proactively reviews schedules and performs eligibility and benefits verification and re-verification for patient visits, ensuring authorizations and pre-certifications are correct to avoid denials and cancellations.
• Works error reports daily, enters accurate data, and documents all attempts to collect or obtain missing documentation and meets or exceeds accuracy standards and upfront collection goals.
• Monitors patient wait and registration times, being sure to collaborate with clinical team, implement processes and remove barriers to delayed care.
• Acts as patient liaison and collaborates with clinical teams and physician offices to ensure timely completion and submission of documents such as plan of cares, status reports and authorization forms, as required by insurance.
• Screens and assists incoming telephone calls and visitors, routing them to appropriate personnel accurately and timely.
• Other duties as assigned.
• Schedules patients according to department, insurance and physician protocols, collects relevant clinical information to ensure accurate/timely appointments and verifies the accuracy of orders.
• Registers patients for all services, ensuring accurate patient demographics and account information and clearly explains authorizations, pre-certifications, benefit limitations and patient financial responsibility and collects patient payments.
• Explains charges and payment options and programs; collects monies due at time of service.
• Consistently meet or exceed established collection goals; must be able to confidently and professionally address the financial responsibility patients may have.
• Interpret and explain insurance benefits.

Requirements

• Education: High School Grad or Equiv [Preferred]; Field of Study: graduate of a technical school or equivalent post-secondary technical school education.
• Work Experience: 1+ experience with computers and EPM and EMR software [Preferred]; ICD-9 and CPT-4 coding experience [Preferred].
• Licenses and Certifications: Basic Life Support - CPR Cert (BLS) [Preferred].
• Physical Requirements: see link Physical Requirements.
• Background Screening Requirement (Florida Law): Certain positions are subject to Florida Level 2 background screening, including fingerprinting, as required by state law. Applicants may review general information about Florida’s background screening requirements at the Florida Care Provider Background Screening Clearinghouse: https://info.flclearinghouse.com/.

Skills

• Ability to serve as hospital liaison for patient and family and to use discretion when discussing personnel/patient related issues that are confidential in nature.
• Strong multi-tasking skills; able to assimilate and react appropriately to a variety of stimuli incoming at one time.
• Ability to be responsive to ever-changing matrix of needs and act accordingly.
• Self-motivated and quick thinker.
• Computer skills including Outlook, Microsoft Word, and Excel.
• Ability to communicate professionally with an acceptable use of English and spelling.
• Ability to read and communicate effectively in English.
• Strong written and verbal communication skills.
• Proficient typing speed; proficient with Microsoft Office applications and computers.
• Multitask proficiently, using multiple computer systems, applications, and technology.
• Excellent customer service and satisfaction skills, ensures quality service is delivered to external and internal customers.
• Understanding of revenue cycle (Registration, Insurance Verification, Coding, Billing).
• Understanding of regulatory guidelines such as CMS, HIPAA.
• Basic knowledge and ability in medical business office procedures.
• Basic knowledge of coding.
• Detail-oriented, demonstrate problem-solving skills, flexibility and adapts well to change.

Benefits

• Medical, Dental, Vision Insurance
• Life Insurance
• Disability Insurance
• Paid Time Off from Day One
• 403-B Retirement Plan
• 4 Weeks 100% Paid Parental Leave
• Career Development
• Whole Person Well-being Resources
• Mental Health Resources and Support
• Pet Benefits

Pay

Pay Range: $15.61 - $24.97 per hour.

Schedule

Part Time. Monday, Wednesday, Friday 8:30am-5:30pm.

We need to ensure we didn't include any boilerplate like EEO, equal opportunity, scam warning, etc. We removed those. Check for any duplicated lines: we have not duplicated. Check for any placeholders like "commensurate with experience", "not specified", etc. Not present. Check that we didn't invent content. All content derived. Check that we didn't miss any substantive info: The posting also had "All the benefits and perks you need for you and your family:" we captured benefits. Also "Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability InsurancePaid Time Off from Day One403-B Retirement Plan4 Weeks 100% Pa