REGISTRATION LEAD

Qualifications

Minimum Education: High School Diploma/ GED.

Strong communication skills in both oral and written communication.

Must be flexible and service-oriented.

Problem-solving abilities with the ability to intervene immediately and awareness of changing conditions that may require additional assistance.

Minimum of 3 years of medical experience.

Job Responsibilities/Duties

• Excellent Customer Service skills.
• Excellent Computer skills.
• Must be able to multi-task and maintain a positive attitude in all situations.
• Typing minimum of 45 WPM.
• Courtesy and respect for every staff member.
• Maintains accurate patient log for all patients seen in the Emergency Department.
• Reviews company emails throughout every shift as this will be the primary means of communication.
• Accurately documents any incidents and reports them to the Assistant Registration Manager, Registration Manager, Facility Manager, and the physician on duty.
• Maintains quality cost effectiveness, guest relations, and explains the admissions process accurately to the customer.
• Maintains accurate patient log for all patients seen in the Emergency Department in accordance with applicable standards.
• Performs other duties as assigned.
• Participates in On-Call rotation in accordance with applicable policy.
• Demonstrates ability to manage multiple tasks & projects in a productive manner.
• Must be able to work independently.
• May be required to work holidays and weekends as needed.
• May be required to work additional hours as needed.