Registration Clerk Part Time - Crisis

About the role

This position will work at our Crisis Center on a part-time basis. Assist incoming consumers with services needed and/or requested for Crisis Services. Responsible for billing of crisis services as required by SpectraCare Personnel Policy, SpectraCare Clinical Policy, including but not limited to Alabama Administrative Code, CMS, and all other applicable regulating and contractual entities.

Responsibilities

• Ensures all releases are obtained and scanned into EMR.
• Accurately populates all fields as related to the admission process as related to the patient’s insurance and guarantor rankings.
• Researches all patients that present with no insurance through Medicaid / Medicare eligibility sites.
• Promptly responds to all finance and accounting requests to ensure prompt reimbursement.
• Maintain Clinical Record Scan and import any incoming or collected materials in EMR chart that was requested in accordance with established procedures.
• Verify Medicaid/ Medicare/ Insurance monthly, and/or additional authorizations to include annual roll over of MI pre-auth.
• Will be responsible for coordinating and/or completing program admissions and/or discharges for billing.
• Activate insurance reimbursements when changes occur.
• Set up staffing maintenance dates in computer to include program admissions for all active consumers to include those receiving Medicaid.
• Activate consumers in EMR.
• Perform administrative review of clinical chart in order to facilitate staffing every three (3) months or six (6) months; based on reimbursement source.
• Maintain clerical forms and ensure billing adjustments are completed; when needed and/or requested.
• Complete actions needed in order to conduct program transfers and terminations.
• Responsible for completing insurance verification on patients.
• Generating / maintaining reports for various areas of the crisis program through EMR systems and other programs.
• Make corrections in accordance with Quality Assurance.
• Maintain adequate program supplies, ensuring supplies ordered only as needed and costs remain within budget guidelines.
• Maintain petty cash and/or other monetary funds; ensuring accurate documentation of transactions while upholding company financial policy.
• Ensure billing documents are accurate and entered daily.
• Maintain monthly and quarterly fire drill/severe weather records.
• Treat clients with respect and courtesy at all times.
• Perform typing duties and any necessary documentation ensuring work is completed in a timely manner with minimal errors and in compliance with applicable guidelines and policies.
• Receive and respond to inquiries promptly and courteously.
• Meet with supervisor as established.
• Follow guidelines of SpectraCare Personnel Policy, SpectraCare Clinical Policy, including but not limited to the Alabama Administrative Code, CMS, and all other applicable regulating and contractual entities.
• Participate in trainings, workshops, in-services, and/or administrative meetings as assigned.
• Ensure any necessary documentation is completed and up to date before annual leave or personal leave is taken.
• Provide all support staff duties for absent secretaries in other programs where needed and requested by supervisor.
• Adhere to Dress Code as set forth in the SpectraCare policies and procedures.
• Conforms to SpectraCare’s Core Values as duties are carried out daily.
• Performs duties independently and/or with minimal supervision.
• Works in a cooperative manner with other SpectraCare employees, individuals, and/or family members.
• Participate in beginning/end of shift unit reporting.
• Demonstrate willingness to work on any unit / program at SpectraCare based on facility needs as directed.

Qualifications

• High School Diploma or GED required.
• Experience with EMR in a medical setting.
• Valid Driver's license and good MVR.
• Typing skills of 35-50 wpm.
• Experience working with computers and Microsoft programs.
• Preferred successful completion of courses in business office practice and typing preferred or at least one year work experience in a medical administrative role, completing insurance billing and verifications.
• Preferring typing skills of 65 or more wpm.