Registrar Scheduler -UMCEPH Jorge Acosta

Job Summary

The Registrar Scheduler facilitates patient flow at a clinic by scheduling, registering, and greeting patients. This role involves scheduling consultations, procedures, and tests as needed. Duties also include receiving and entering patient demographic and insurance information, ensuring accurate billing, verifying insurance eligibility, and obtaining pre-certification/authorization.

• Schedules patients for consultations, procedures, and tests as needed.
• Enters patient demographic and insurance information, appropriate charges, and other pertinent details.
• Verifies insurances using an electronic verification system or contacting insurance payers for verification of eligibility and benefits.
• Ensures pre-certification/authorization is obtained to comply with payer payment protocols.

Skills

• Deals tactfully with associates, patients, visitors, and the general public.
• Basic computer literacy and keyboarding skills.
• Effective written and verbal communication skills.
• Analytical and problem-solving skills.
• Knowledge of commercial and managed care payors and terminology.
• Maintains up-to-date knowledge of insurance plan requirements.
• Knowledge of medical terminology and familiarity with ICD coding (preferred).
• Bilingual English/Spanish required.
• Demonstrates ability to organize and prioritize tasks and works well under pressure.
• Ability to work in a fast-paced environment with frequent interruptions.

Experience

One year of experience in scheduling or patient access in a hospital or clinic setting is required. A Certified Healthcare Access Associate (CHAA) certification is preferred.

Education and Training

• A high school diploma or equivalent is required.
• An associate degree is preferred.
• Training or educational background with medical terminology and familiarity with ICD coding is preferred.