Registrar/Scheduler

About the role

At Stamford Health, we believe that every patient deserves compassionate, personalized, person-centered care. This commitment guides how we care for patients, support their care partners, and promote the wellbeing of our staff. In alignment with our Planetree philosophy, the individual in this role will foster a respectful, collaborative environment that honors the needs, values, and preferences of every person we serve and the colleagues we partner with.

This position is regular, full time.

Responsibilities

• Performs clerical duties, including word processing, scanning, typing, email correspondence, filing, creating new records, and inputting data into the Meditech System.
• Answers telephone, provides information to callers, routes calls as appropriate, takes clear, concise messages, and contacts appropriate staff to promote prompt and effective communication.
• Accurately schedules, pre-registers, and registers Diabetes Education Services outpatient appointments with an educator, either for one-to-one consultation or group classes.
• Obtains referrals for all participants and ensures the referral is correctly completed prior to scheduling the appointment.
• Provides assistance with mailings of correspondence, announcements, and follow-up letters to patients.
• Generates insurance estimates and provides insurance counseling to participants prior to the initial appointment.
• Maintains and files confidential patient records within the Diabetes Education department.
• Accesses the ECW system to obtain current information on participants as needed.
• Using the current Meditech computer system, accurately enters all demographics, registers patients, inputs charges, and reconciles charges for Diabetes Education Program services.
• Orders supplies or equipment necessary for the department’s operation using the current computer system.
• Coordinates department activities to assure patient flow is efficient.
• Greets participants and obtains necessary documents for registration.

Requirements

• High School graduate or equivalent.
• Prior experience with clerical responsibilities or in a healthcare field.

Benefits

• Competitive salary.
• Comprehensive, low-cost health insurance plans (including GLP-1 coverage options) available day one.
• Wellness programs.
• Paid Time Off accruals.
• Tax-deferred annuity and (403b) pension plan.
• Tuition reimbursement.
• Free on-site parking and train station shuttle.
• Childcare partnership with Children’s Learning Center.