Registrar/Scheduler

About the role

Accurately enter patient information into the registration system, perform quality control checks on registration data, and assist patients in completing necessary registration forms. Maintain a clean, organized, and professional work area. Collect co-pays and other payments from patients. Additional duties may be assigned as needed.

Responsibilities

• Enter patient information into the registration system with accuracy
• Perform quality control checks on registration data
• Assist patients in completing registration forms
• Maintain a clean, organized, and professional work environment
• Collect co-pays and other payments from patients
• Remain receptive to feedback and strive for continuous improvement
• Demonstrate flexibility and adaptability to change
• Perform other duties as assigned

Requirements

• One year of clerical experience and six months of healthcare experience
• Preferred experience in medical office, insurance, hospital, or computer-related roles
• Proficient keyboard skills with a minimum typing speed of 30 WPM
• Strong expertise in customer relations, telephone skills, and computer applications
• High school education or equivalent
• Working knowledge of medical terminology
• Six months of clerical and customer service experience
• Some computer experience
• Medical and insurance experience