Registrar Officer I

UT San Antonio is a nationally recognized, top-tier public research university and a Carnegie R1-designated institution. As the third-largest research university in Texas, UTSA advances knowledge, social mobility, and public health across South Texas and beyond. The university serves approximately 42,000 students across 320 academic programs in science, engineering, medicine, health, liberal arts, AI, cybersecurity, business, education, and more.

About the role

The Registrar Officer I is responsible for decision-making processes requiring initiative and judgment related to registrar processing and meeting the needs of students and parents for assigned programs (graduation coordination, athletic certification, veterans’ certification/benefits, and residency certification). This position provides professional expertise regarding Registrar information, processing, and certification of eligibility.

Responsibilities

• Uses discretion and independent judgment to advise and counsel students regarding required forms, application/document processing, eligibility requirements, benefits, acceptance or denial of benefits, etc., for assigned programs.
• Processes, reviews, and evaluates documentation for assigned programs, including applications, transcripts, academic documents, veterans’ forms, pending degree verification, and miscellaneous forms to determine eligibility and/or benefits.
• Images and indexes paperwork and maintains student files and records for assigned programs.
• Uses independent judgment to resolve complex problems for assigned programs.
• Assists in developing and distributing documents, requirements, and general information to students and/or parents for assigned programs.
• Interacts with the Texas Higher Education Coordinating Board, National Student Clearinghouse, Undergraduate Admissions, Graduate Admission, Athletics Office, Advising, Legal Counsel, Financial Aid & Scholarships, and other departments on policies, procedures, and regulations involving student eligibility, benefits, and certification.
• Assists with gathering information and providing reports as needed to appropriate departments (internal and external, including THECB, Veterans Administration, colleges, departments, or documentation for graduation ceremonies).
• Stays abreast of and complies with regulations governing all assigned programs.
• Interprets and maintains knowledge of current federal, state, and institutional policies, procedures, and regulations pertaining to assigned programs.
• Participates in the review and revision of policies and procedures governing assigned programs.
• Performs other duties as assigned.

Requirements

• High School Diploma.
• Three (3) years of related work experience.
• Ability to maintain the security and integrity of UTSA and its infrastructure per Texas EO-GA-48.

Skills

• Strong communication skills.
• Customer service expertise.
• Proficiency in Microsoft Office Suite.

Working Conditions

• Office environment.
• Sedentary work; sitting most of the time. Occasional walking or standing may be required. Exerts up to 10 lbs. of force occasionally.
• Ability to travel to and from meetings, training sessions, or other business-related events. Workdays, areas, and hours may vary based on departmental needs.
• This position is primarily on campus. Travel and parking expenses are the employee’s responsibility.
• This position is contingent upon a successful background check. Verification of a valid driver’s license and Motor Vehicle Record (MVR) may be required as applicable.

Pay

Up to $40,320 annualized, commensurate with education, experience, and qualifications.

Schedule

Full-time. Applications will be accepted through 11:59 PM CDT on 9/6/2026. This posting may close earlier if a sufficient number of qualified applications are received.