Registrar Labor & Delivery, Full-time, Day

Position Summary

To support the Outpatient Care Center, Centralized Department and patient by providing a variety of services such as registration, cash collection, cash reconciliation, notice of admission to payers upon admission, financial counseling, admitting, patient/department support, information processing, database management, materials/inventory management, education/development and unit-specific tasks.

About the Role

The position requires effective communication and writing skills, interpersonal skills, working knowledge of hospital business office billing procedures, and knowledge of state regulatory requirements regarding charity care. It also demands effective critical thinking skills, attention to details, and ability to manage multiple tasks efficiently.

Responsibilities

• Support patient registration and cash collection processes
• Handle cash reconciliation and notices of admission to payers
• Provide financial counseling and patient support
• Manage patient information and database operations
• Oversee materials and inventory management
• Offer educational and developmental support
• Perform unit-specific tasks as assigned

Requirements

• High school diploma or equivalent
• Completion of formal business/medical training preferred
• Completion of BA training program required
• Certified Healthcare Access Associate (CHAA) certification preferred
• At least 3 to 6 months experience as a Business Assistant, Business Associate, Unit Secretary or equivalent experience
• Knowledge of Windows environment
• Previous customer service experience required
• Medical office experience preferred

Qualifications

Education: High school diploma or equivalent. Completion of formal business/medical training preferred. Completion of BA training program required. Certified Healthcare Access Associate (CHAA) certification preferred.

Skills

• Effective communication and writing skills
• Interpersonal skills to work with co-workers and other staff members
• Working knowledge of hospital business office billing procedures
• Knowledge of state regulatory requirements regarding charity care
• Effective critical thinking skills, e.g., analytical, problem-solving, decision-making, prioritizing, time management, etc.
• Ability to pay attention to details, often changing from one task to another without loss of efficiency or composure
• Ability to read, write, speak, and understand English
• Typing/keyboarding 25 - 30 wpm at a minimum

Benefits

• Medical/Prescription, Dental & Vision Discount Program (Full Time/Part Time Employees)
• Group Term Life Insurance and AD&D (Full Time Employees)
• Flexible Spending Accounts and Commuter Benefit Plans
• Supplemental Voluntary Benefits (e.g. Short-term and Long-term Disability, Whole Life Insurance, Legal Support, etc.)
• 6 Paid Holidays, Paid Time Off (varies), Wellness Time Off, Extended Illness
• Retail Plan
• Employee Assistance Program (EAP)
• Valley Health LifeStyles Fitness Center Membership Discount
• Day Care Discounts for Various Daycare Facilities

Pay

$20.86 - $26.07 per hour

Schedule

Day (United States of America)