Registrar Coordinator

About BayCare

BayCare is one of the largest employers in the Tampa Bay area, operating 16 community‑based hospitals, a long‑term acute care facility, home health services, outpatient centers, and thousands of physicians. Supported by more than 30,000 team members, BayCare promotes a forward‑thinking culture built on trust, dignity, respect, responsibility, and clinical excellence.

Location: 3231 N McMullen‑Booth Road, Safety Harbor, FL 34695
Facility: Mease Countryside Hospital
Shift: Monday, Tuesday, Friday, Saturday – 3:00 PM – 1:30 AM
Schedule: Full‑time
Status: Non‑Exempt
Weekend Work: Every
Remote Work: No

Role Overview

• Functions as a Registrar based upon business needs.
• Resolves more difficult registration and customer‑service issues that cannot be handled by Registrars.
• Works with leader on creating and maintaining department staffing schedules.
• Provides input on team‑member performance reviews.
• Participates with leader in coaching and counseling team members.
• Answers questions and provides guidance to staff on process flow, regulations, policies, and procedures.
• Assists and provides training for new team members and retraining as needed.
• Makes recommendations for improvement in process flow, work redesign for efficiency, and quality‑improvement opportunities within the department.
• Works with others to ensure appropriate coordination of patients.
• Follows all established protocol to ensure patient confidentiality, data security, and compliance with regulations.
• Performs other duties as assigned.

Qualifications

• Education: High School Graduate or GED Equivalent (HS/GED).
• Experience: 4–5 years of registration & admitting experience in a hospital/healthcare setting, or an equivalent combination of education and experience that provides the required knowledge, skills, and abilities.
• Other Requirements:
  • Strong interpersonal and communication skills.
  • Ability to multi‑task.
  • Ability to assign tasks and engage others.
  • Ability to resolve conflicts.
  • Proficiency with technology used and related process flows.
  • Ability to work effectively with others.

Benefits

• Comprehensive medical, dental, and vision benefits.
• Paid time off.
• Tuition assistance.
• 401(k) match plus annual employer contribution.
• Wellness programs and community perks.
• Equal Opportunity Employer – veterans/disabled.