Registered Nurse (RN) - OR - Operating Room - $21-24 per hour

Summary

The OR Scheduler role at the Pre-Anesthesia Evaluation Center coordinates and builds complex surgical cases in Epic, ensuring procedures are accurately scheduled and placed on the OR schedule (Snap Board).

Responsibilities

• Manages the iQueue-to-Epic workflow, troubleshooting interface errors and resolving issues such as new patient chart creation, incorrect demographics, or missing information by partnering with physician offices.
• Reviews and validates every surgical case to ensure all patient, surgeon, and procedural details are accurate before scheduling.
• Identifies and coordinates special surgical requirements, including ERAS cases, joint procedures, SOC patients, vendor coordination, wire localization, specialized equipment, and surgeon-specific scheduling needs.
• Selects the appropriate OR procedures within Epic to ensure the operating room is equipped with the correct instruments, equipment, and resources for each surgery.
• Schedules cases based on OR capacity and resource availability, resolving scheduling conflicts, equipment limitations, and block time issues through collaboration with surgeons' offices and OR leadership.
• Processes case updates, cancellations, and reschedules, ensuring all scheduling changes are communicated accurately and reflected in the OR schedule.
• Communicates with multidisciplinary teams, including physician offices, OR staff, anesthesia, and other clinical departments regarding scheduling changes, ERAS notifications, and pre-procedure coordination.
• Serves as the final quality checkpoint before surgery by ensuring all scheduling, patient, and procedural information is complete and accurate, helping ensure surgeons have the appropriate time, equipment, and resources needed to safely perform each procedure.

Qualifications

• Education: High School or equivalent required. Post high school training or college preferred.
• Experience: Previous medical or surgical scheduling experience required. Epic experience is preferred.
• Certification: N/A
• License: N/A

Skills

• Prior surgical scheduling experience required.
• Excellent verbal and customer service skills.
• Excellent computer skills.
• Knowledge of medical terminology.
• Ability to multitask by answering phones, collecting and verifying information, understanding and scheduling any Surgical or Endoscopic procedure(s) in Op Time from all Specialties for all Lee Health Surgical facilities.
• Ability to work in a fast paced sometimes stressful environment; must be organized and have the ability to prioritize, be extremely detail oriented to assure accuracy and remain flexible to provide exceptional customer experience.
• Able to work independently and be a team player that supports efficient use of available Surgery and Physician time and resources during prime time hours.
• Ability to implement and follow standard processes that support clear and accurate communication to patients, families, physician and department staff to meet identified needs.
• Ability to code, verify insurance and/or obtain necessary pre-certification/authorization for procedures.
• Knowledge of basic insurance guidelines and authorization limitations.
• Excellent communication, interpersonal, and customer relations skills.
• Medical terminology, mathematics, grammar and spelling skills.
• Ability to problem solve and demonstrate critical thinking skills.
• Understanding of CPT and ICD coding.
• Ability to read, write, understand the English language.
• Bilingual preferred but not required.

Pay

Minimum to Midpoint Pay Rate: $20.50 - $24.09 / hour

Schedule

Full Time, Shift 1 / 8:30:00 AM to 5:00:00 PM, 40 hours per week

Benefits

• Employee assistance programs
• Wellness and fitness programs
• Medical benefits
• Dental benefits
• Vision benefits
• Pet insurance
• Life insurance
• Discount program