Registered Nurse RN MCS LVAD Coordinator

About the role

Banner Health is seeking a Registered Nurse (RN) Mechanical Circulatory Support (MCS) Coordinator to join the Advanced Heart Failure team at Banner University Medical Center Phoenix. This is a day shift position working Monday through Friday, 7:00 AM to 4:30 PM with some schedule flexibility, plus 24-hour on-call rotations (including weekend and holiday coverage).

Responsibilities

• Manages individual patients across the healthcare continuum to achieve optimal clinical, financial, operation and satisfaction outcomes.
• Facilitates, coordination, and monitors pre-implant evaluations and the cares of implant candidate waiting implantation.
• Collaborates effectively with the interdisciplinary team to plan and implement the patient’s treatment plan, utilizing effective oral and written communication.
• Participates in weekly selection and patient update conference.
• Collects required clinical data and collaborates with case manager of insurance provider for approval.
• Interprets and administers current payor contracts to best meet the financial needs for the patient and program while maximizing facility and program reimbursement.
• Possesses integral knowledge of multiple patient contracts. Applies this knowledge to assure the services being furnished to the patients are in compliance with the contract stipulations, obtains appropriate implant authorizations for services rendered.
• May collaborate with finance representatives regarding insurance coverage.
• Serves as a resource to, health care providers, patients, physicians and their office staff and/or payors.
• Educates other health care providers on individual care policies as it pertains to service rendered.
• May assist with preparation and start up activities in operating room as needed by surgical team.
• Provides post-operative and/or procedural education to patients and family in collaboration with nursing staff in preparation for discharge from the hospital.
• Provides support and education to nursing staff and other health professionals regarding the device or procedure.
• Develops and presents education and marketing programs.
• Participates in the program quality assurance program.
• Evaluates current processes, identifies need for change and implements change via process improvement projects to achieve optimal clinical, financial, operational and satisfaction outcomes.
• Acts as a change agent by continually monitoring processes to identify opportunities for improvement.
• Implements change through multi-disciplinary work group process.
• Assists in development of policies and procedures for the delivery of care to the patient population.
• Maintains/assists with related database, software and programs.
• Serves as a resource to the community, patients, family members, primary care physician and payors regarding the implant process.
• Serves as resource person to patients after discharge for clinical and technical support (after hours for patient call responsibilities).
• Coordinate readmissions for patients experiencing difficulties.

Requirements

• Knowledge and skills as typically acquired through a bachelor's degree in a biological science such as biology, chemistry, anatomy, nursing, etc.
• Requires a minimum of five years clinical experience; at least two of those years in the clinical specialty area.
• Must have a working knowledge of care management, resource/utilization management, and hospital and community resources.
• Must demonstrate clinical proficiency in the care of the specialized patient population.
• Requires critical thinking skills to effectively coordinate a large volume of patients simultaneously.
• Must demonstrate problem-solving abilities, effective oral and written communication skills, and time management skills.
• Must demonstrate ability to work effectively in an interdisciplinary team format.

Qualifications

• Master’s degree in related area and/or certification in area of specialty preferred.

Skills

• Excellent communication skills.
• Strong organizational and time management skills.
• Ability to work independently and as part of a team.
• Proficiency in Microsoft Office Suite.

Benefits

Banner Health offers competitive compensation and comprehensive benefits, including:

• Health, dental, and vision insurance
• Retirement plans
• Employee assistance programs
• Flexible spending accounts
• Life insurance
• Short-term disability
• Long-term disability

Pay

The salary range for this position is $65,000 - $85,000 annually, depending on experience and qualifications.

Schedule

This is a day shift position working Monday through Friday, 7:00 AM to 4:30 PM with some schedule flexibility, plus 24-hour on-call rotations (including weekend and holiday coverage).