Registered Nurse - Maternal Fetal Medicine Arbor Park

About the role

The role provides professional nursing care for patients following established standards and practices, including triage and care coordination. The position ensures timely access to appropriate services, reduces care fragmentation, and promotes optimal health outcomes and patient safety. Demonstrates professional clinical leadership and oversight within the scope of the RN role.

Responsibilities

• Efficiently triages patient needs via telephone and during visits to ensure appropriate timely access to the appropriate level of care, reducing avoidable emergency department visits and readmissions according to IHA's Policies and Protocols.
• Conducts post-discharge calls for patients experiencing a transition of care for identified populations.
• Documents clinical findings in a clear, concise and timely manner according to IHA Policy.
• Utilizes critical thinking skills within the scope of licensure to appropriately assess patient needs and involves providers as appropriate.
• Enters orders (medication, laboratory, radiology, referrals) according to provider direction and as per state, local and professional guidelines.
• Fulfills other job functions as outlined in the Clinical Support Staff Scope of Practice document.
• Supports other offices, attends required meetings and training, and participates in committees as requested.
• Assumes additional duties as required.

Qualifications

• Graduate of an accredited Registered Nurse program.
• Valid, unrestricted RN license in the State of Michigan.
• Valid CPR certification.
• 1-2 years of clinical experience in a medical or physician office preferred.

Skills

• Demonstrated competency in obtaining accurate patient vital statistics and patient health history.
• Basic knowledge and understanding of medical terminology.
• Proficient/knowledgeable in medical terminology.
• Proficiency in operating a standard desktop and Windows-based computer system, including electronic medical records, email, e-learning, intranet and computer navigation.
• Excellent communication skills in both written and verbal forms, including proper phone etiquette.
• Ability to work collaboratively in a team-oriented environment; displays courteous and friendly demeanor.
• Ability to work effectively with various levels of organizational members and diverse populations including IHA staff, providers, patients, vendors, family members, outside customers and community groups.
• Ability to cross-train in other areas of practice in order to achieve smooth flow of all operations.
• Good organizational and time management skills to effectively juggle multiple priorities, time constraints and ever-changing medical situations.
• Ability to exercise sound judgement and problem-solving skills.
• Ability to perform mathematical calculations needed during the course of performing basic job duties, i.e.: calculating proper dosages for immunizations.
• Knowledge of the compliance aspects of clinical care and patient privacy and best practices in medical office operations.
• Ability to handle patient and organizational information in a confidential manner.
• Ability to travel to other office/practice sites and meeting and training locations.
• Successful completion of IHA competency-based program within introductory and training period.

Physical Requirements

• Physical activity that often requires keyboarding, phone work and charting.
• Physical activity that often requires time working on a computer.
• Physical activity that often requires lifting over 50 lbs.
• Physical activity that sometimes requires handling and lifting patients, transferring patients to gurney using slide board, assisting patients with dressing/undressing, transferring patients to wheelchair using gaitbelt, walking, bending, stooping, reaching, climbing, kneeling and/or twisting.
• Physical activity that sometimes requires lifting, pushing and/or pulling up to 100 lbs.
• Specific vision abilities required include close vision, depth perception, color vision, peripheral vision and the ability to adjust and focus.
• Manual dexterity sufficient to operate a keyboard, photocopier, telephone, calculator and other office equipment.

Environmental Expectations

• This job operates in a medical facility and requires regular walking to various locations around the hospital/clinic.
• Employees will be working where there is patient care equipment.
• Hazardous materials, including bloodborne pathogens and bodily fluids are also present.
• Exposure to sharps, x-rays, patients' conditions and some unpleasant sights, smells and contagious diseases are possible.
• This position requires significant interaction with people (many of whom are scared, hurt and/or ill) which can be stressful and result in competing priorities.