Registered Nurse - Caregiver support Program Coordinator

About the role

The Caregiver Support Program (CSP) Coordinator Registered Nurse (RN) executes position responsibilities that demonstrate expert leadership, experience, and creative approaches in providing complex patient management. Responsible and accountable for all elements of the nursing process when providing and/or supervising direct patient care.

Responsibilities

• Provides a state-of-the-art continuum of services, education, and resources to caregivers of Veterans with complex needs.
• Responsible and accountable for all elements of the nursing process when providing and/or supervising direct patient care.
• Affirms responsibility for the coordination of care focused on patient and caregiver education, self-management, and customer satisfaction throughout the continuum of care.
• Assesses, plans, implements, and evaluates care based on age-specific components.
• Assumes responsibility for the coordination of care focused on patient and caregiver education, self-management, and customer satisfaction throughout the continuum of care.
• Follows procedures per established policies and guidelines.
• Influences care outcomes by collaborating with members of the interdisciplinary team.
• Executes position responsibilities that demonstrate leadership, experience, and creative approaches to management of complex client care.
• Works with interprofessional team members at facility and VISN levels to ensure support to caregivers is delivered objectively with strong, consistent documentation and communication in a direct and coordinated manner.
• Fosters a safe and supportive environment conducive to the professional development of health care professionals.
• Advocates for holistic care through patient/caregiver education and provider interaction and implements an educational plan to meet the patient care needs.

Requirements

• Basic Requirements: English Language Proficiency - no person shall serve in direct patient care positions unless they are proficient in basic written and spoken English.
• Graduate of a school of professional nursing approved by the appropriate accrediting agency and accredited by one of the following accrediting bodies at the time the program was completed by the applicant: The Accreditation Commission for Education in Nursing (ACEN) or The Commission on Collegiate Nursing Education (CCNE).
• Individuals attending a master's level bridge program in nursing who have completed coursework equivalent to a bachelor's level degree in Nursing may have opportunity to become registered as a nurse with a state licensing board prior to completion of the bridge program.
• Upon achievement of a State license - the individual may be appointed on temporary basis and later converted to a permanent appointment upon successful completion and graduation from the bridge program.
• Grandfathering Provision - All persons currently employed in VHA in 0610 series and performing the duties as described in the qualification standard on the effective date of the standard (1/29/2024) are considered to have met all qualification requirements for the grade held including positive education and licensure/certification.
• Grade Determinations: The following Scope, Education and Dimension criteria must be met in determining the grade assignment of candidates, and if appropriate, the level within a grade.
• Dimension requirements (Practice, Veteran/Patient Driven Care, Leadership, Professional Development and Evidence-Based Practice/Research) are detailed for each grade and level within the online assessment: https://apply.usastaffing.gov/ViewQuestionnaire/13001794/Grade/Level Scope

Qualifications

• Basic Requirements: English Language Proficiency - no person shall serve in direct patient care positions unless they are proficient in basic written and spoken English.
• Graduate of a school of professional nursing approved by the appropriate accrediting agency and accredited by one of the following accrediting bodies at the time the program was completed by the applicant: The Accreditation Commission for Education in Nursing (ACEN) or The Commission on Collegiate Nursing Education (CCNE).
• Individuals attending a master's level bridge program in nursing who have completed coursework equivalent to a bachelor's level degree in Nursing may have opportunity to become registered as a nurse with a state licensing board prior to completion of the bridge program.
• Upon achievement of a State license - the individual may be appointed on temporary basis and later converted to a permanent appointment upon successful completion and graduation from the bridge program.
• Grandfathering Provision - All persons currently employed in VHA in 0610 series and performing the duties as described in the qualification standard on the effective date of the standard (1/29/2024) are considered to have met all qualification requirements for the grade held including positive education and licensure/certification.
• Grade Determinations: The following Scope, Education and Dimension criteria must be met in determining the grade assignment of candidates, and if appropriate, the level within a grade.
• Dimension requirements (Practice, Veteran/Patient Driven Care, Leadership, Professional Development and Evidence-Based Practice/Research) are detailed for each grade and level within the online assessment: https://apply.usastaffing.gov/ViewQuestionnaire/13001794/Grade/Level Scope

Skills

• Knowledge of eligibility criteria for the PCAFC and/or PGCSS - day-to-day operation of the program - and all reporting requirements within the assigned Veterans Integrated Systems Network (VISN).
• Ability to collaborate with members of the interdisciplinary team.
• Ability to work with interprofessional team members at facility and VISN levels to ensure support to caregivers is delivered objectively with strong, consistent documentation and communication in a direct and coordinated manner.
• Ability to foster a safe and supportive environment conducive to the professional development of health care professionals.
• Ability to advocate for holistic care through patient/caregiver education and provider interaction and implement an educational plan to meet the patient care needs.

Benefits

• VA Nurse Total Rewards Pay: Competitive salary - regular salary increases - potential for performance awards.
• Paid Time Off: 50 days of paid time off per year (26 days of annual leave - 13 days of sick leave - 11 paid Federal holidays per year).
• Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA.
• Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement).
• Licensure: 1 full and unrestricted license from any US State or territory.
• Work Schedule: Monday - Friday 8:00am- 4:30pm.
• Compressed/Flexible: Not Authorized.
• Telework: Not Available.
• Virtual: This is not a virtual position.
• Permanent Change of Station (PCS): Not Authorized.
• Relocation/Recruitment Incentives: Not Authorized.

Pay

Competitive salary - regular salary increases - potential for performance awards

Schedule

Monday - Friday 8:00am- 4:30pm