Regional Technical Manager
for section headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We must include sections only when posting has real specific content. We need to parse the job posting.
We have a "Brief Description" then description. Then sections: Technical Leadership, Operational Leadership, Safety & Compliance, Team Leadership & Development, Customer Relationship Management, Financial & Business Performance. Those are responsibilities. Then "Requirements" heading with bullet list. Then "Key Performance Indicators (KPIs)" maybe not a required heading; but we could include under Responsibilities? Not needed. Then "Summary Where Potential Powers Progress" etc: that's company overview, maybe not needed. Then "Mission, Purpose, Vision & Core Values": not needed. Then "Company Benefits": we have benefits description. Then "Equal Employment Opportunity" etc: boilerplate to remove. Also "Pre-Employment Screening": boilerplate.
We need to produce sections: About the role (maybe from brief description). Responsibilities (list of duties). Requirements (list). Qualifications? Might be same as Requirements? The posting has "Requirements" heading with bullet list. Could treat that as Requirements. Qualifications maybe not separate; but we could include if there is separate qualifications section; not present. Skills maybe we can extract from requirements: strong knowledge etc. But we should not invent sections if not present. The instruction: "Prefer a few substantive sections over many thin ones." So we can combine.
We need to include Benefits section because posting states benefits. Pay and Schedule not present (no pay or schedule specifics). So we omit Pay and Schedule.
We need to use for each section heading. Use - for any list of duties/requirements/benefits. Use
for prose.
We must preserve ALL substantive information; do not invent or summarize away detail. So we need to include all details from the posting, but we can format them.
We must remove boilerplate: cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. So we remove Equal Employment Opportunity, Pre-Employment Screening, maybe also the "Summary Where Potential Powers Progress" etc? That is company overview; is that substantive? It's not boilerplate; it's about the company. Should we keep? The instruction: "Preserve ALL substantive information; do NOT invent or summarize away detail." The company overview is substantive. However, the sections we can output are limited to the headings list. But we could put company overview under About the role? The About the role section could include brief description and company overview. However, we must not repeat the job title as a heading. The brief description already includes role summary. We could incorporate company overview into About the role as prose.
We need to decide what to include: The posting includes a "Brief Description" then description of role. Then sections of responsibilities. Then Requirements. Then KPIs (maybe we could include under Responsibilities or as separate section? Not in allowed headings; but we could incorporate into Responsibilities as list). Then company overview, mission etc. Then Benefits. Then EEO etc (remove). So we need to output sections: About the role (combining brief description and company overview maybe), Responsibilities (list of duties), Requirements (list), Benefits (list). Possibly Skills? Could extract from requirements but we already have Requirements covering knowledge/skills. Could also have Qualifications but not needed.
We must not create Pay/Schedule/Benefits unless posting actually states them. Benefits is present, so we include Benefits.
We must not include headings with filler text like "commensurate with experience". Not present.
Now we need to format.
Let's extract content.
Brief Description: "Sunbelt Solomon is seeking an experienced Field Service Regional Technical Manager to provide technical leadership, operational oversight, and people development for our regional field service team. This role is responsible for ensuring the safe, efficient, and high-quality execution of transformer installation, maintenance, testing, commissioning, repair, and emergency response activities while driving customer satisfaction and operational excellence. The Regional Technical Manager serves as the primary technical escalation point for complex field service projects and partners closely with Operations, Engineering, Sales, Project Management, Safety, and customers to ensure projects are completed safely, on time, and within budget. This leader is responsible for developing field personnel, improving technical capabilities, supporting business growth, and maintaining Sunbelt Solomon's commitment to safety and exceptional customer service. These responsibilities align with best practices across leading industrial field service organizations."
Then we have sections:
Technical Leadership:
- Provide technical leadership and guidance to Field Service Engineers, Technicians, and Project Managers.
- Serve as the highest regional technical escalation resource for complex transformer service projects.
- Support troubleshooting of power transformers, circuit breakers, switchgear, LTCs, bushings, and associated electrical equipment.
- Review technical procedures and ensure adherence to company standards and industry best practices.
- Assist with root cause failure analysis and corrective action planning.
- Support commissioning, acceptance testing, emergency response, and outage planning.
- Drive standardization of field service processes across the region.
Operational Leadership:
- Manage regional field service operations to ensure safe, profitable project execution.
- Coordinate technician scheduling and resource allocation with Operations.
- Monitor project progress, utilization, labor efficiency, and backlog.
- Ensure projects meet quality, safety, schedule, and financial objectives.
- Support emergency customer response during outages.
- Identify opportunities to improve productivity, response times, and operational efficiency.
Safety & Compliance:
- Champion Sunbelt Solomon's safety culture.
- Ensure compliance with OSHA, NFPA 70E, company safety policies, and customer safety requirements.
- Conduct jobsite safety observations and audits.
- Lead incident investigations and corrective actions.
- Verify technicians maintain required certifications, PPE, and training.
- Promote continuous safety improvement across the region.
Team Leadership & Development:
- Recruit, coach, mentor, and develop Field Service personnel.
- Conduct performance evaluations and establish development plans.
- Identify technical training opportunities to improve workforce capabilities.
- Assist with succession planning and leadership development.
- Foster collaboration, accountability, and continuous improvement.
Customer Relationship Management:
- Develop strong relationships with customers throughout the assigned territory.
- Participate in customer meetings and technical reviews.
- Resolve escalated customer concerns promptly and professionally.
- Support business development by identifying additional service opportunities.
- Assist Sales with technical presentations, proposals, and customer visits.
Financial & Business Performance:
- Support regional revenue, profitability, and utilization goals.
- Monitor labor productivity and project performance.
- Assist with forecasting manpower requirements.
- Review project costs and recommend operational improvements.
- Support annual business planning and strategic initiatives.
Requirements:
- Bachelor's degree in Electrical Engineering, Engineering Technology, or related field or equivalent field experience.
- Minimum 8 years of electrical field service experience involving power transformers, substations, or electrical testing.
- Minimum 3 years of leadership experience managing technical field personnel.
- Strong knowledge of: Power transformers; Electrical testing; Transformer maintenance; Commissioning; High-voltage equipment; Protective relay systems.
- Strong troubleshooting and root cause analysis skills.
- Excellent leadership, communication, and organizational abilities.
- Ability to travel 30%.
- Valid driver's license with acceptable driving record.
- Expert knowledge of power transformer construction, maintenance, testing, and diagnostics.
- Strong understanding of electrical safety standards.
- Ability to lead large-scale outage and commissioning projects.
- Strong project management and planning skills.
- Financial acumen with understanding of project budgets and profitability.
- Excellent conflict resolution and decision-making abilities.
- Ability to manage multiple priorities in a fast-paced environment.
- Proficiency with Microsoft Office Suite and ERP/field service management systems.
- Preferred: NETA Level III or IV Certification.
- Professional Engineer (PE) license.
- PMP Certification.
- Experience supporting utility, industrial, renewable energy, or data center customers.
- Experience with transformer manufacturing or repair operations.
Physical Requirements:
- Ability to work in industrial environments, substations, and customer facilities.
- Ability to climb ladders, walk uneven terrain, and lift up to 50 pounds.
- Ability to wear required PPE, including arc flash protection, respirators, and fall protection when required.
- Ability to travel extensively, including overnight travel.
Key Performance Indicators (KPIs):
- Safety performance (TRIR, near misses, safety observations)
- Customer satisfaction
- Technician utilization
- Project profitability
- On-time project completion
- First-time quality
- Employee engagement and retention
- Training and certification completion
- Revenue growth within assigned region
- Response time to customer emergencies
Then company overview: "Where Potential Powers Progress At Sunbelt Solomon, we believe progress starts with people — their ideas, their expertise, and their drive to make energy work better. With more than a century of combined experience, we deliver full-lifecycle power, energy, and automation solutions across the Americas. From our 39+ locations and a team of over 1,600 skilled professionals, we serve nearly every industry with the people, products, and insight needed to keep the electricity running. Our solutions span low-, medium-, and high-voltage systems, covering the complete electrical lifecycle, from design and engineering to operation, maintenance, modernization, and sustainable decommissioning. We’re known for our expertise in remanufacturing electrical equipment, including transformers and switchgear, and for providing flexible, reliable temporary power rental solutions. Through the Sunbelt Solomon family of brands, including Trinity Power, Magna IV Engineering, and Power Solutions Group, we combine deep technical field experience with advanced engineering and turnkey project delivery. Together, we help customers optimize performance, extend asset life, and achieve sustainability goals while building a more resilient, efficient energy future. At our core, we’re powered by people — innovators, engineers, technicians, and problem solvers — all working together to deliver energy solutions that move industries forward."
Mission etc: we could include as part of About the role? Might be too much but we can include as prose.
Benefits: "Sunbelt Solomon offers a comprehensive, highly competitive benefits package to employees who work 30 hours per week or more following 90 days of employment. Benefits include but are not limited to medical, dental, vision, FSA/HSA, 401k with company match, life insurance and disability, paid vacation, sick time, and holiday. Temp employees are not eligible for company benefits."
Now we need to output HTML fragment with headings
and content.
We need to decide sections: About the role (includes brief description + company overview + mission maybe). Responsibilities (combines all the leadership sections). Requirements (includes requirements + physical requirements + maybe KPIs? KPIs could be part of Responsibilities? But they are metrics; could be included under Responsibilities as a list. However, we already have many responsibilities; adding KPIs may be okay. But we must not invent sections; we can include KPIs under Responsibilities as a subsection? But we only allowed headings from list; we cannot add extra headings. So we can include KPIs as part of Responsibilities list.
Benefits section.
We should not include Pay or Schedule.
Now we need to ensure we preserve all substantive information. Let's try to capture everything.
We'll produce:
About the role
Sunbelt Solomon is seeking an experienced Field Service Regional Technical Manager to provide technical leadership, operational oversight, and people development for our regional field service team. This role is responsible for ensuring the safe, efficient, and high-quality execution of transformer installation, maintenance, testing, commissioning, repair, and emergency response activities while driving customer satisfaction and operational excellence. The Regional Technical Manager serves as the primary technical escalation point for complex field service projects and partners closely with Operations, Engineering, Sales, Project Management, Safety, and customers to ensure projects are completed safely, on time, and within budget. This leader is responsible for developing field personnel, improving technical capabilities, supporting business growth, and maintaining Sunbelt Solomon's commitment to safety and exceptional customer service. These responsibilities align with best practices across leading industrial field service organizations.
At Sunbelt Solomon, we
- for any list of duties/requirements/benefits. Use
for prose. We must preserve ALL substantive information; do not invent or summarize away detail. So we need to include all details from the posting, but we can format them. We must remove boilerplate: cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. So we remove Equal Employment Opportunity, Pre-Employment Screening, maybe also the "Summary Where Potential Powers Progress" etc? That is company overview; is that substantive? It's not boilerplate; it's about the company. Should we keep? The instruction: "Preserve ALL substantive information; do NOT invent or summarize away detail." The company overview is substantive. However, the sections we can output are limited to the headings list. But we could put company overview under About the role? The About the role section could include brief description and company overview. However, we must not repeat the job title as a heading. The brief description already includes role summary. We could incorporate company overview into About the role as prose. We need to decide what to include: The posting includes a "Brief Description" then description of role. Then sections of responsibilities. Then Requirements. Then KPIs (maybe we could include under Responsibilities or as separate section? Not in allowed headings; but we could incorporate into Responsibilities as list). Then company overview, mission etc. Then Benefits. Then EEO etc (remove). So we need to output sections: About the role (combining brief description and company overview maybe), Responsibilities (list of duties), Requirements (list), Benefits (list). Possibly Skills? Could extract from requirements but we already have Requirements covering knowledge/skills. Could also have Qualifications but not needed. We must not create Pay/Schedule/Benefits unless posting actually states them. Benefits is present, so we include Benefits. We must not include headings with filler text like "commensurate with experience". Not present. Now we need to format. Let's extract content. Brief Description: "Sunbelt Solomon is seeking an experienced Field Service Regional Technical Manager to provide technical leadership, operational oversight, and people development for our regional field service team. This role is responsible for ensuring the safe, efficient, and high-quality execution of transformer installation, maintenance, testing, commissioning, repair, and emergency response activities while driving customer satisfaction and operational excellence. The Regional Technical Manager serves as the primary technical escalation point for complex field service projects and partners closely with Operations, Engineering, Sales, Project Management, Safety, and customers to ensure projects are completed safely, on time, and within budget. This leader is responsible for developing field personnel, improving technical capabilities, supporting business growth, and maintaining Sunbelt Solomon's commitment to safety and exceptional customer service. These responsibilities align with best practices across leading industrial field service organizations." Then we have sections: Technical Leadership: - Provide technical leadership and guidance to Field Service Engineers, Technicians, and Project Managers. - Serve as the highest regional technical escalation resource for complex transformer service projects. - Support troubleshooting of power transformers, circuit breakers, switchgear, LTCs, bushings, and associated electrical equipment. - Review technical procedures and ensure adherence to company standards and industry best practices. - Assist with root cause failure analysis and corrective action planning. - Support commissioning, acceptance testing, emergency response, and outage planning. - Drive standardization of field service processes across the region. Operational Leadership: - Manage regional field service operations to ensure safe, profitable project execution. - Coordinate technician scheduling and resource allocation with Operations. - Monitor project progress, utilization, labor efficiency, and backlog. - Ensure projects meet quality, safety, schedule, and financial objectives. - Support emergency customer response during outages. - Identify opportunities to improve productivity, response times, and operational efficiency. Safety & Compliance: - Champion Sunbelt Solomon's safety culture. - Ensure compliance with OSHA, NFPA 70E, company safety policies, and customer safety requirements. - Conduct jobsite safety observations and audits. - Lead incident investigations and corrective actions. - Verify technicians maintain required certifications, PPE, and training. - Promote continuous safety improvement across the region. Team Leadership & Development: - Recruit, coach, mentor, and develop Field Service personnel. - Conduct performance evaluations and establish development plans. - Identify technical training opportunities to improve workforce capabilities. - Assist with succession planning and leadership development. - Foster collaboration, accountability, and continuous improvement. Customer Relationship Management: - Develop strong relationships with customers throughout the assigned territory. - Participate in customer meetings and technical reviews. - Resolve escalated customer concerns promptly and professionally. - Support business development by identifying additional service opportunities. - Assist Sales with technical presentations, proposals, and customer visits. Financial & Business Performance: - Support regional revenue, profitability, and utilization goals. - Monitor labor productivity and project performance. - Assist with forecasting manpower requirements. - Review project costs and recommend operational improvements. - Support annual business planning and strategic initiatives. Requirements: - Bachelor's degree in Electrical Engineering, Engineering Technology, or related field or equivalent field experience. - Minimum 8 years of electrical field service experience involving power transformers, substations, or electrical testing. - Minimum 3 years of leadership experience managing technical field personnel. - Strong knowledge of: Power transformers; Electrical testing; Transformer maintenance; Commissioning; High-voltage equipment; Protective relay systems. - Strong troubleshooting and root cause analysis skills. - Excellent leadership, communication, and organizational abilities. - Ability to travel 30%. - Valid driver's license with acceptable driving record. - Expert knowledge of power transformer construction, maintenance, testing, and diagnostics. - Strong understanding of electrical safety standards. - Ability to lead large-scale outage and commissioning projects. - Strong project management and planning skills. - Financial acumen with understanding of project budgets and profitability. - Excellent conflict resolution and decision-making abilities. - Ability to manage multiple priorities in a fast-paced environment. - Proficiency with Microsoft Office Suite and ERP/field service management systems. - Preferred: NETA Level III or IV Certification. - Professional Engineer (PE) license. - PMP Certification. - Experience supporting utility, industrial, renewable energy, or data center customers. - Experience with transformer manufacturing or repair operations. Physical Requirements: - Ability to work in industrial environments, substations, and customer facilities. - Ability to climb ladders, walk uneven terrain, and lift up to 50 pounds. - Ability to wear required PPE, including arc flash protection, respirators, and fall protection when required. - Ability to travel extensively, including overnight travel. Key Performance Indicators (KPIs): - Safety performance (TRIR, near misses, safety observations) - Customer satisfaction - Technician utilization - Project profitability - On-time project completion - First-time quality - Employee engagement and retention - Training and certification completion - Revenue growth within assigned region - Response time to customer emergencies Then company overview: "Where Potential Powers Progress At Sunbelt Solomon, we believe progress starts with people — their ideas, their expertise, and their drive to make energy work better. With more than a century of combined experience, we deliver full-lifecycle power, energy, and automation solutions across the Americas. From our 39+ locations and a team of over 1,600 skilled professionals, we serve nearly every industry with the people, products, and insight needed to keep the electricity running. Our solutions span low-, medium-, and high-voltage systems, covering the complete electrical lifecycle, from design and engineering to operation, maintenance, modernization, and sustainable decommissioning. We’re known for our expertise in remanufacturing electrical equipment, including transformers and switchgear, and for providing flexible, reliable temporary power rental solutions. Through the Sunbelt Solomon family of brands, including Trinity Power, Magna IV Engineering, and Power Solutions Group, we combine deep technical field experience with advanced engineering and turnkey project delivery. Together, we help customers optimize performance, extend asset life, and achieve sustainability goals while building a more resilient, efficient energy future. At our core, we’re powered by people — innovators, engineers, technicians, and problem solvers — all working together to deliver energy solutions that move industries forward." Mission etc: we could include as part of About the role? Might be too much but we can include as prose. Benefits: "Sunbelt Solomon offers a comprehensive, highly competitive benefits package to employees who work 30 hours per week or more following 90 days of employment. Benefits include but are not limited to medical, dental, vision, FSA/HSA, 401k with company match, life insurance and disability, paid vacation, sick time, and holiday. Temp employees are not eligible for company benefits." Now we need to output HTML fragment with headings
and content. We need to decide sections: About the role (includes brief description + company overview + mission maybe). Responsibilities (combines all the leadership sections). Requirements (includes requirements + physical requirements + maybe KPIs? KPIs could be part of Responsibilities? But they are metrics; could be included under Responsibilities as a list. However, we already have many responsibilities; adding KPIs may be okay. But we must not invent sections; we can include KPIs under Responsibilities as a subsection? But we only allowed headings from list; we cannot add extra headings. So we can include KPIs as part of Responsibilities list. Benefits section. We should not include Pay or Schedule. Now we need to ensure we preserve all substantive information. Let's try to capture everything. We'll produce:
About the role
Sunbelt Solomon is seeking an experienced Field Service Regional Technical Manager to provide technical leadership, operational oversight, and people development for our regional field service team. This role is responsible for ensuring the safe, efficient, and high-quality execution of transformer installation, maintenance, testing, commissioning, repair, and emergency response activities while driving customer satisfaction and operational excellence. The Regional Technical Manager serves as the primary technical escalation point for complex field service projects and partners closely with Operations, Engineering, Sales, Project Management, Safety, and customers to ensure projects are completed safely, on time, and within budget. This leader is responsible for developing field personnel, improving technical capabilities, supporting business growth, and maintaining Sunbelt Solomon's commitment to safety and exceptional customer service. These responsibilities align with best practices across leading industrial field service organizations.
At Sunbelt Solomon, we