Jobs · Art & Creative · North Carolina

Regional Studio Manager

OT Growth Partners · Wilmington, NC · 2 days ago
On-siteArt & CreativeFull-time

About the role

The Regional Studio Manager is a leadership role responsible for overseeing performance across multiple studios, including member acquisition, retention, team development, and achievement of sales and operational goals for at least two locations. This role is accountable for hiring, onboarding, coaching, and supervising studio teams while driving consistent execution of brand standards and business objectives.

Responsibilities

  • Lead, coach, and develop Studio Managers and studio teams to consistently deliver brand standards across member experience, sales execution, operations, and financial performance.
  • Hold Studio Managers accountable to performance expectations through regular coaching, feedback, and development planning.
  • Ensure appropriate staffing across assigned studios through proactive workforce planning, talent deployment, and succession planning.
  • Build leadership bench strength by recruiting, selecting, and developing high-quality internal and external talent.
  • Support and reinforce training initiatives to ensure consistent onboarding, ongoing development, and operational excellence.
  • Partner with Studio Managers, Head Coaches, and the Regional Sales and Operations Manager to develop and execute action plans that drive growth, improve performance, and achieve business objectives.
  • Oversee and ensure consistent execution of studio operations across all assigned locations, including compliance with company policies, procedures, and brand standards.
  • Maintain accurate inventory tracking of studio equipment, shipments, supplies, janitorial materials, and retail merchandise, including apparel, heart rate monitors, accessories, and other devices.
  • Monitor operational performance and partner with Studio Managers to identify gaps, implement solutions, and improve underperforming locations.
  • Leverage meetings, reporting tools, and digital communication platforms to drive alignment, communicate priorities, and ensure operational consistency across all studios.
  • Ensure cleanliness, upkeep, and functional efficiency of all studio facilities and equipment, including coordination with internal teams and external vendors as needed.

Qualifications

  • High school diploma or equivalent required; Bachelor’s degree in Business, Management, or a related field preferred.
  • Minimum of 2+ years of experience in retail, fitness, hospitality, or direct sales management environments with demonstrated success in lead generation, team leadership, and performance management.
  • Prior single-unit management experience required; multi-unit experience strongly preferred, with boutique fitness, health club, gym, or Orangetheory Fitness experience a plus.
  • Demonstrated ability to lead and develop teams, drive sales performance, and manage operational and financial results in a fast-paced environment.
  • Passion for health, fitness, and delivering exceptional member experience.

Skills

  • Strong cross-functional collaboration and communication skills.
  • Mature Confidence – approaches others assertively, responsibly, and supportively.
  • Relationship building - Excellent people skills, with an ability to partner with a dynamic leadership team.
  • Intrigue - The ability to truly understand what everyone on the team needs to thrive and feel fulfilled.
  • Effective leadership skills that include inspiring and mentoring a team.
  • Ability to respond effectively to the most sensitive inquires with empathy.
  • Value working in a multicultural environment.
  • Ability to manage unexpected challenges with a calm and professional demeanor while maintaining professionalism and a positive service attitude at all times.
  • Results orientated and self-motivated.
  • Ability to respond effectively to the most sensitive inquiries or complaints.
  • Proactive, reliable, and consistent.
  • Ability to work under pressure and manage unexpected challenges with a calm and professional demeanor.

Benefits

This position offers competitive compensation, comprehensive benefits package, and opportunities for career growth and development.

Pay

Compensation is commensurate with experience and qualifications.

Schedule

The role operates primarily within studio environments, with regular time spent working at a computer, communicating with team members and members in person and by phone, and utilizing standard office equipment, including computers, phones, photocopiers, and filing systems. The position also involves regular interaction with team members and members in active fitness studio settings that may be loud or fast-paced at times. The role requires frequent movement throughout studio locations, including prolonged periods of walking both inside and outside of the studio environment.

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