Jobs · Business Development · Texas

Regional Solutions Specialist (West) (3514)

IRONCLAD Powered by Mersino · Houston, TX · 3 days ago
Business DevelopmentFull-time

Position Summary

The Regional Solutions Specialist is a technical and operational Subject Matter Expert (SME) responsible for leading complex dewatering, and groundwater management projects across an assigned region. This role brings together deep dewatering expertise with hands-on project management accountability – owning solutions from design and proposal through mobilization, execution, and close-out.

This role operates at the intersection of Sales, Operations, Fleet, and Customer Solutions, partnering closely with Branch teams, Sales, TSG, and customers to develop practical, safe, efficient, and cost-effective dewatering and groundwater management solutions that win work, improve execution, reduce operational risk, and expand market share. The ideal candidate is a hands-on builder and problem solver who brings credibility to both customers and internal teams – equally comfortable designing a complex wellpoint system or leading a project review with a municipal client.

Duties And Responsibilities

  • Dewatering Technical Leadership – 35%
    Serve as the regional technical SME for: Excavation and construction dewatering, Wellpoint, deep well, and eductor (jet pump or ejector) systems, Groundwater control and recharge, Temporary piping, conveyance, and discharge management, Filtration, treatment, and containment integration, Environmental and remediation dewatering applications.
    Design and develop dewatering and groundwater management systems across construction, municipal, environmental, infrastructure, and industrial applications.
    Evaluate system requirements including: Groundwater inflow rates and aquifer characteristics, Drawdown targets and dewatering zone geometry, Head calculations and friction loss, Well spacing, screen depth, and pump selection, Discharge volumes, water quality, and disposal requirements, Site conditions, soil types, and geotechnical data.
    Recommend optimized equipment configurations, dewatering strategies, and system layouts.
    Provide advanced troubleshooting and technical support on critical projects and field challenges.

  • Project Management & Execution Ownership – 25%
    Act as primary point of contact for customers throughout the project lifecycle – providing prompt responses and proactive communication at all stages.
    Drive projects from award to close-out: coordinate procurement and assignment of people, equipment, and subcontractors required to perform the work.
    Ensure proper contracts, documentation, and agreements are executed and on file before mobilization.
    Maintain inventory management on assigned projects, ensuring all equipment is properly allocated so the company can accurately bill for all services rendered.
    Attend progress and critical-issue meetings; prepare notes and reports as required; keep Branch leadership informed of major issues, changes, and risks.
    Maintain a continuous presence on projects during active operations, working with Crew Leaders to ensure proper execution of project specifications.
    Ensure all daily progress reports (Pump Water Reports, Wellpoint Reports, Driller Reports, etc.) are filed in project folders on time.
    Identify upsell and scope-expansion opportunities as project needs evolve, coordinating with Sales to capture additional work.
    Manage project close-out procedures including demobilization, final documentation, and lessons-learned capture.

  • Sales Partnership & Business Development – 20%
    Partner directly with Sales teams to support strategically important and technically complex dewatering opportunities.
    Participate in customer meetings, site walks, project reviews, and solution-development discussions.
    Assist with estimating, system configuration, technical proposals, and scope development for dewatering and groundwater control projects.
    Help identify and drive cross-selling opportunities between dewatering, bypass pumping, filtration, containment, and environmental service offerings.
    Support growth within key vertical markets: construction, civil infrastructure, utilities, municipal, and environmental.
    Build customer confidence through technical credibility, responsiveness, and a track record of successful project delivery.

  • Training, Technical Development & Best Practices – 10%
    Train Sales and Operations teams on dewatering systems, applications, and best practices.
    Develop technical reference materials, application guides, dewatering playbooks, and method statements.
    Share lessons learned and field insights across branches and regions.
    Support standardization of dewatering and groundwater management best practices throughout the organization.
    Coordinate with the Safety Department to ensure safety programs are strictly followed on all projects, tracking all safety activities including daily JSAs.

  • Fleet, Innovation & Strategic Support – 10%
    Partner with Fleet and Operations leaders to identify equipment gaps, utilization trends, and fleet optimization opportunities specific to dewatering.
    Recommend new technologies, specialty dewatering equipment, and emerging groundwater management solutions.
    Support development of differentiated dewatering capabilities across the business.

Qualifications

  • 5+ years of experience in one or more of: Construction or environmental dewatering, Groundwater control and wellpoint systems, Bypass pumping and fluid management, Project management of field-based civil, environmental, or industrial projects.
  • Specialty equipment rental or services.
  • Deep understanding of: Dewatering system design and groundwater hydraulics, Wellpoint, deep well, eductor, and submersible pump systems, Pump curves, flow dynamics, friction loss, and pipe systems, Aquifer behavior, soil permeability, and drawdown calculations, Discharge management, water quality considerations, and permit requirements.
  • Strong project management skills: budgeting, cost tracking, scheduling, documentation, and contract compliance.
  • Knowledge of OSHA, safety regulations, and field safety program management.
  • Experience supporting construction, municipal, environmental, or infrastructure projects.
  • Ability to communicate technical concepts clearly to customers, Sales teams, and Operations personnel.
  • Strong troubleshooting and problem-solving skills.
  • Comfortable working in field environments and travelling throughout the assigned region.
  • Commercial mindset with ability to support growth, upselling, and customer expansion initiatives.
  • Proficiency in Microsoft Office (Word, Excel, PowerPoint, Project) preferred.
  • Bachelor's degree in construction management, civil engineering, environmental science, or a related field – or equivalent field experience.

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