Regional Solutions Consultant

About the role

The Regional Solutions Consultant (RSC) represents FedEx Office (FXO) as the on-site sales and support expert for all print and related needs. They attend key department meetings, site visits, and planning meetings, presenting on FXO’s product and service offerings to decision-makers at supported locations.

Responsibilities

• Represent FedEx Office (FXO) as the on-site sales and support expert for all print and related needs
• Attend key department meetings, site visits, and planning meetings, presenting on FXO’s product and service offerings to decision-makers at supported locations
• Grow revenue at assigned customer locations through customer education of business solutions and product offerings
• Act as FXO’s primary relationship owner for the Sales team within the assigned customer location(s)
• Hold product/service overview presentations with these and other departments/leaders with the customer to ensure (1) each department understands FXO’s products/services and (2) employees act as enthusiastic advocates for FXO within their facility
• Use a consultative selling approach
• Identify and grow existing assigned customer accounts using resources available
• Project hunt for new business within assigned customer location(s)
• Manage bid follow up and consult on complex orders
• Implement local marketing programs for identified customer
• Participate in sales blitzes
• Ensure customer satisfaction throughout the entire sales process as defined by the Strategic Account Owner’s Secondary Coverage program documentation
• Drive assigned customer revenue by making sales calls on nearby customer facilities to identify and secure new revenue opportunities, delivering capabilities presentations, on-demand support and post-sale follow up, and sharing information with other MSCs
• Maintain accurate customer relationship management (CRM) system data, including daily activities and account updates
• Maximize the FedEx value delivered to each and every customer by working cross-functionally within FXO, Services, and the other FedEx Operating companies

Qualifications

• High School Diploma or equivalent education
• 2+ years of specialized experience in selling or customer service
• Presents personal professional image
• Reliable transportation to the local market to meet with customers, vendors, and/or perform other business necessities
• Proven organizational and planning skills
• Proven skills and aptitude to excel in a customer-focused and results-driven environment
• Advanced level of reading, writing, and mathematical ability
• Proficient in Microsoft Office tools, including Word, PowerPoint, Outlook, and Excel

Benefits

Pay: Atlanta Pay Range: $21.14/hr - $29.59/hr

Additional Details: The portfolio's assigned customers are primarily located in the Atlanta metropolitan area. Applicants should reside in the Greater Atlanta area.

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