Regional Solutions Consultant

About the role

The Regional Solutions Consultant (RSC) is a customer-focused position responsible for enhancing the delivery of FedEx Office (FXO) products and services. The role involves extensive interaction with customers, store managers, team members, and vendors to grow customer spend and achieve business objectives.

Responsibilities

• Represent FedEx Office as the on-site sales and support expert for all print and related needs
• Attend key department meetings, site visits, and planning meetings to present FXO’s product and service offerings to decision makers
• Grow revenue at assigned customer locations through customer education of business solutions and product offerings
• Hold product/service overview presentations with departments and leaders to ensure employees act as enthusiastic advocates for FXO within their facility
• Manage bid follow up and consult on complex orders
• Implement local marketing programs for identified customer accounts
• Participate in sales blitzes
• Ensure customer satisfaction throughout the entire sales process
• Make sales calls on nearby customer facilities to identify and secure new revenue opportunities
• Monitor the quality and timeliness of all customer work ordered and produced to ensure customer satisfaction
• Report regularly to work and maintain established business hours

Requirements

• Proven experience in a commercial B2B sales environment, with a focus on strategic customer engagement and account alignment
• Demonstrated success in a field sales role, involving direct, face-to-face interaction with clients
• Tech-savvy, with hands-on experience using CRM software (e.g., Salesforce) and proficiency in Microsoft Office Suite, including Excel and Outlook Calendar
• Strong background in coordinating with multiple stakeholders and departments to achieve common goals
• Prioritization of customer needs and ability to work independently

Qualifications

• High School Diploma or equivalent education
• 2+ years of specialized experience in selling or customer service
• Presents personal professional image
• Reliable transportation to the local market to meet with customers, vendors, and/or perform other business necessities
• Proven organizational and planning skills
• Proven skills and aptitude to excel in a customer-focused and results-driven environment
• Advanced level of reading, writing, and mathematical ability
• Proficient in Microsoft Office tools, including Word, PowerPoint, Outlook, and Excel

Skills

• Consultative Selling Skills

Benefits

Not specified

Pay

$24.47/hr - $29.37/hr

Schedule

Not specified