Regional Sales Manager

About the role

The Opportunity: Take charge of a dynamic sales team within a designated area of our division. You'll execute on innovative sales strategies, achieve weekly sales commitments, and drive process improvements to deliver exceptional results and ensure top-tier customer satisfaction.

Key Responsibilities

• Drive Sales Success: Regularly engage with sales consultants to monitor progress and provide support, ensuring they meet established targets.
• Optimize Sales Processes: Ensure all sales consultants utilize the company's CXP selling process and digital tools like our customer management system for tracking activities and performance.
• Navigate Negotiations: Provide expert guidance and solutions for challenging sales negotiations, helping sales consultants close deals effectively.
• Innovate Traffic Strategies: Collaborate with sales consultants to develop creative strategies that attract potential customers and increase foot traffic.
• Leverage Market Insights: Work with sales consultants to gather and analyze competitor and market data, using this information to enhance sales strategies.
• Strengthen Outreach: Enhance the Realtor Broker Outreach program by building strong relationships with local realtors and brokers, increasing referrals and community engagement.
• Foster Collaboration: Coordinate and collaborate with all departments to ensure alignment and support in achieving overall business objectives.
• Build a Talented Team: Lead or assist in recruiting, training, and retaining sales consultants, implementing effective retention strategies to maintain a motivated team.
• Enhance Performance: Provide constructive feedback and coaching based on performance metrics, identifying areas for improvement and creating development plans.
• Sustain Customer Satisfaction: Maintain high standards of customer service through the KB Edge business model, promptly addressing and resolving customer service issues.

What You Bring

• A High School Diploma or Equivalent (required); Four Year College Degree (preferred).
• A Valid Real Estate Salesperson License (required); Broker License (preferred).
• 3+ years proven sales management experience.
• Experience in home building or a related industry is preferred.
• Action-oriented with a strong drive to achieve defined sales and marketing goals.
• Demonstrated ability to motivate teams, develop employees, manage conflicts, and troubleshoot underperforming areas.
• Prominent ability to seek solutions from the customer’s perspective and deliver high-quality customer service.
• Strong verbal and written communication skills, capable of conveying complex concepts accurately and persuasively.
• Prominent ability to lead effective training sessions and conduct compelling oral presentations.
• Strong ability to work collaboratively within a team and build professional relationships, valuing others' ideas and cooperating willingly.
• Ability to make quick and accurate decisions informed by facts, data, and metrics, while leveraging a deep understanding of market and industry trends.
• Proficiency in Microsoft applications (Word, Excel, PowerPoint, Outlook).
• Experience with customer relationship management software.

Requirements

• Ability to work a flexible schedule on a consistent basis, including evenings, weekends, and holidays.
• Ability to work in a sales office if needed from time to time.
• Conduct business in a professional and ethical manner to potential buyers and external brokers to reinforce goodwill and profitability for the company.

Physical Requirements

• Ability to stand or sit for extended periods.
• Ability to move about work location.
• Ability to drive/travel locally 90% of time.
• Ability to move up to 20 lbs and move as needed (for roles in Construction/Customer Service/IT/Land/Marketing/Sales/Studio).
• Periodically works in outdoor weather conditions (for roles in Construction/Customer Service/Land/Sales).

Pay Range

USD $135,000.00 - USD $140,000.00 /Yr.

Benefits

• Medical, Dental, and Vision Insurance.
• 401K Plan with Company match (vesting percentage based on years of service).
• Paid Time Off - vacation (10-20 days per calendar year based on years of service), sick leave, bereavement leave (3-5 days), jury duty (up to 5 days), and paid holidays (11 per year).
• Life Insurance, business travel accident, optional insurance (paid by employee) for disability, supplemental life, AD&D, and critical illness.
• Monthly mobile phone stipend.
• Optional Flexible Spending Accounts for healthcare and dependent care.