Regional Sales and Account Manager - Southern CA

Responsibilities

• Drive organic growth and upsell additional services (podiatry, dental, G-tube, etc.) within existing accounts.
• Conduct quarterly business reviews to identify service expansion opportunities and improve service utilization.
• Identify underutilized accounts and implement strategies to increase patient encounters.
• Leverage facility relationships to generate new leads and business opportunities for the sales team.
• Communicate growth potential, competitive insights, and sales trends to the Regional Sales Manager and Business Development team.
• Maintain detailed records in Salesforce to track sales opportunities and personnel changes.
• Develop and manage strong relationships with key facility leaders, PCPs, and Medical Directors.
• Ensure high levels of customer satisfaction by addressing concerns, providing education, and maximizing efficiencies.
• Conduct quarterly facility visits and provider rounds to ensure smooth operations and service delivery.
• Implement account retention strategies, identifying and resolving potential churn risks proactively.
• Collaborate with facility teams to optimize provider efficiency (e.g., ensuring residents are prepared for rounds, consent forms signed, etc.).
• Work closely with the Regional Sales Manager to align territory growth strategies.
• Identify and communicate growth opportunities to sales teams based on facility needs and market trends.
• Assist in new account rollouts, ensuring a seamless onboarding process for both providers and facilities.
• Provide training and re-education to facility staff on services offered, especially in cases of staff turnover.
• Assign providers to new accounts and manage provider transitions efficiently.
• Facilitate credentialing and EMR access for providers in all assigned facilities.
• Coordinate account education plans and ensure facility staff understands all available services.
• Initiate and manage Provider Placement needs in Salesforce.

Qualifications

• Sales-driven mindset with experience in territory growth and business development.
• Strong customer service and relationship-building skills.
• Experience in healthcare sales, long-term care, or post-acute settings preferred.
• Ability to analyze service utilization trends and identify revenue-generating opportunities.
• Excellent communication, interpersonal, and organizational skills.
• Proficiency in Salesforce or similar CRM tools.
• Ability to travel up to 75% overnight within the assigned territory.

Pay

• Competitive base salary + performance-based incentives tied to sales and retention goals.

Benefits

• Comprehensive medical and dental coverage.
• 401K plan with employer contributions.
• Paid holidays and generous PTO.
• Opportunities for professional growth in a rapidly expanding healthcare organization.