Regional Quality Manager

Pratt Retail Specialties, LLC is seeking a talented and energetic Regional Quality Manager to improve, promote, and sustain the Quality Management System in the flexible films and paper packaging industry. This home-based position in Pennsylvania requires travel to domestic locations in Ohio, Georgia, Texas, the Midwest, and occasionally the West Coast (60% travel).

About the role

The selected individual will lead quality initiatives for plant locations, partnering with manufacturing, sales, design teams, vendors, and customers to meet internal and external quality standards.

Responsibilities

• Lead the quality effort for a regional set of sites, adding expertise in flexible film and paper packaging converting.
• Oversee quality efforts including:
  • Flexible films manufacturing and paper packaging converting operations
  • Internal audits and corrective actions
  • Driving Fab card utilization and document change systems
  • Measuring and test system calibration
  • Non-conforming material system
• Drive results of quality manufacturing and create documentation to ensure compliance with ISO, BRC, and other regulatory requirements.
• Review product testing data, plant scrap data, and customer complaints to identify and drive improvements.
• Lead and participate in cross-functional efforts related to product quality, corrective actions, and other quality-focused teams.
• Develop a comprehensive understanding of product manufacturing, usage, and implications of test results.
• Collaborate with Design, Operations, Product Management, Sales, and Supply Chain to drive quality outcomes.
• Lead quality staff in performance metrics for shrink, waste, and key manufacturing metrics.
• Drive plant accountabilities in:
  • Tracking vendor performance
  • Resolution and disposition of customer complaints
  • Investigating critical quality defects in in-process and finished products
  • Generation and analysis of quality data and reports
• Support HR with quality-related employee performance issues.
• Establish and manage systems for "right first time" performance and integrate this philosophy into continuous improvement teams.

Requirements

• Quality Management experience in flexible films manufacturing and converting (e.g., stretch and bubble films), including product knowledge, manufacturing operations, and process improvement.
• Experience with converted paper packaging (e.g., paper bags, flooring products, sheeted paper).
• Knowledge of ISO 9001 standards and FSSC 22000 (Food Safety).
• Strong communication and interpersonal skills.
• Project management and leadership experience with a drive for improvements.
• Results-oriented with the ability to balance multiple tasks and priorities.

Skills

• Mathematical Skills: Ability to calculate percentages, measurements, volume, and rates.
• Reasoning Ability: Solve practical problems with limited standardization and interpret instructions in written, oral, diagram, or schedule form.

Physical Demands

• Regularly required to walk, talk, and hear.
• Frequently required to stand, use hands to finger, handle, or feel, and reach with hands and arms.
• Occasionally required to sit.
• Must regularly lift and/or move up to 50 pounds.
• Vision requirements: close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

Work Environment

• Frequently exposed to wet and/or humid conditions, moving mechanical parts, and fumes or airborne particles.
• Noise level in the work environment is usually loud.