Regional Property Manager - New York

About the Company

Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $350 billion of real estate in more than 260 markets globally. The company is the largest operator of apartments in the United States, managing over one million units/beds globally, with nearly $79 billion of assets under management.

About the Role

This role is responsible for overseeing and managing the overall performance and profitability of a portfolio of properties within a designated region. The Regional Property Manager develops and implements effective property management strategies, ensures high tenant satisfaction, and optimizes financial returns for property owners. The role involves coordinating and leading property management teams, collaborating with stakeholders, and maintaining a strong understanding of real estate market trends in the region.

Responsibilities

• Ensure the portfolio and individual communities meet established operational, financial, and business performance goals by inspecting properties, reviewing reports, and developing action plans.
• Collaborate with Community Managers (CMs) and regional support services leaders to improve asset and team performance.
• Implement local and national operational initiatives, championing change and ensuring adoption of revised protocols at all properties.
• Oversee and manage budgets, ensuring financial targets are met or exceeded.
• Prepare and present regular reports on property performance, financial metrics, and market trends to ownership and senior management.
• Foster positive tenant relationships, address concerns promptly, and implement tenant retention programs to minimize turnover and vacancy rates.
• Collaborate with leasing teams to develop and implement effective marketing strategies and ensure optimal occupancy rates.
• Oversee maintenance programs to ensure properties are well-maintained and compliant with regulations.
• Conduct routine site and safety inspections, and communicate concerns or capital requests to maintain physical upkeep of properties.
• Implement preventative maintenance plans to extend the life of assets.
• Stay current with local, state, and federal regulations affecting property management and ensure compliance.
• Identify and mitigate potential risks related to property management and ensure appropriate insurance coverage.
• Conduct market research and analysis to identify opportunities for property improvement and stay ahead of market trends.

Requirements

• 5+ years of 3rd-party Class A multi-site or regional property management experience in the New York City market.
• Ability to oversee operations across NYC, Long Island, and Westchester.
• Experience with rent-stabilized and/or affordable housing portfolios preferred.
• Bachelor’s or Master’s degree preferred in Business, Real Estate, or related fields.
• Proven experience in a leadership role managing diverse properties.
• Proficiency in property management software (preferably Yardi and/or RealPage), word processing, spreadsheet, and database applications.
• Strong financial acumen and analytical skills.
• Excellent communication and team management skills.
• In-depth knowledge of real estate laws, regulations, and market trends.
• Ability to create and manage stakeholder relationships.
• Minimum of 3 years of relevant experience.

Skills

• Real Estate license required in specific markets, otherwise preferred.
• Industry certifications (e.g., CPM, CAPS, CAM) preferred.

Pay

The salary range for this position is $150,000 - $175,000. Additional compensation may include participation in a quarterly or annual bonus program based on individual and company performance.

Benefits

• Competitive Medical, Dental, Vision, and Disability & Life insurance benefits.
• Low (free basic) employee Medical costs for employee-only coverage; costs discounted after 3 and 5 years of service.
• Generous Paid Time Off: 15 days of vacation, 4 personal days, 10 sick days, and 11 paid holidays. Additional vacation accrued with tenure. Birthday off after 1 year of service.
• 6-Week Paid Sabbatical after 10 years of service (and every 5 years thereafter).
• 401(k) with Company Match up to 6% of pay after 6 months of service.
• Paid Parental Leave and lifetime Fertility Benefit reimbursement up to $10,000 (includes adoption or surrogacy).
• Employee Assistance Program.
• Critical Illness, Accident, Hospital Indemnity, Pet Insurance, and Legal Plans.
• Charitable giving program and benefits.
• Onsite housing discount at Greystar-managed communities (subject to availability).

Benefits are offered for full-time employees. For Union and Prevailing Wage roles, compensation and benefits may vary due to Collective Bargaining Agreements or local governing authority.