Regional Property Manager
SYNC Residential · San Antonio, TX · Today
ManagementFull-time
Key Responsibilities
- Complete weekly property visits and inspections to ensure designated communities are well-maintained, safe, and presented at the highest standard.
- Monitor maintenance operations, service requests, and turn processes to ensure timely completion and compliance with company standards.
- Ensure adherence to safety regulations and company policies across all sites.
- Manage portfolio budgets and operating expenses, ensuring performance within approved targets.
- Review and approve invoices, expenses, and purchasing decisions in alignment with company guidelines.
- Oversee rent collection, delinquency control, and resident account management while ensuring compliance with legal requirements.
- Support leasing teams to achieve occupancy goals and maintain competitive market positioning.
- Provide guidance on advertising, outreach, and resident engagement activities to drive renewals and retention.
- Monitor leasing performance and ensure company standards for customer service and closing ratios are consistently met.
- Recruit, hire, and develop on-site managers and staff, promoting career growth and strong team performance.
- Provide coaching, training, and mentoring to support skill development and career advancement.
- Conduct performance reviews and establish clear goals and expectations for each property team.
- Ensure proper record-keeping, reporting, and compliance with company policies and industry regulations.
- Maintain accurate and timely submission of weekly, monthly, and quarterly reports.
- Partner with senior leadership to implement new initiatives and support special projects across the portfolio.
- Act as the primary liaison between property teams and corporate leadership.
- Partner with peers and directors to ensure consistency of standards and share best practices across the company.
- Support onboarding and mentoring for new Property Managers or recently promoted team members.
Qualifications
- A minimum of 4 years with proven success managing multiple multifamily properties in a Regional Property Manager role.
- Class A community management experience required.
- Strong knowledge of property operations, financial management, leasing strategies, and maintenance oversight.
- Valid Driver's License and reliable transportation required.
- Demonstrated ability to lead and motivate diverse teams.
- Excellent communication, problem-solving, and organizational skills.
- Ability to travel weekly to assigned communities (up to 50% travel required).