Regional Property Manager

Key Responsibilities

• Own NOI performance, occupancy, delinquency, and budget outcomes across all properties in the portfolio.
• Conduct regular financial reviews with Property Managers and Senior PMs, holding the team accountable to budget targets and driving corrective action where needed.
• Review and approve monthly owner reports, ensuring accuracy, consistency, and clarity before distribution.
• Monitor leasing performance, renewal rates, and revenue trends across the portfolio, intervening early when indicators shift.
• Partner with ownership and leadership on annual budgeting, forecasting, and capital planning for each asset.

Team Leadership & Development

• Directly manage, coach, and develop Property Managers and Senior Property Managers with a leadership approach that builds long-term capability, not just short-term compliance.
• Set clear performance expectations, conduct regular one-on-one meetings, and deliver honest, timely feedback that drives growth.
• Identify high-potential site leaders and actively develop them for advancement within the organization.
• Address performance issues directly and decisively, partnering with People & Systems on documentation, corrective action, and transitions when necessary.
• Model the leadership behaviors and operational standards expected at every level below.

Ownership & Client Relations

• Serve as the primary operational point of contact for ownership groups across the portfolio, maintaining relationships built on trust, transparency, and results.
• Communicate portfolio performance proactively, keeping ownership informed before they ask.
• Respond to ownership concerns with urgency, follow-through, and clear resolution timelines.
• Support business development and retention efforts in partnership with the VP of Operations, Regional Vice President, or Director of Client Relations.

Property Operations & Compliance

• Conduct regular property inspections across the portfolio, ensuring physical standards, curb appeal, and maintenance performance reflect the Chamberlin brand and protect owner investment.
• Ensure properties operate in full compliance with fair housing laws, company policy, and applicable local, state, and federal regulations.
• Partner with maintenance leadership to ensure preventive maintenance programs, vendor relationships, and capital project execution meet portfolio standards.
• Monitor and resolve operational escalations including delinquency, vacancy, maintenance backlogs, and team instability with speed and decisiveness.

Reporting & Communication

• Maintain a consistent reporting cadence to the VP of Operations or Regional Vice President on portfolio performance, staffing, and operational priorities.
• Participate in leadership meetings, contributing portfolio-level insight and flagging risks or opportunities with supporting data.
• Ensure site teams are meeting all internal reporting deadlines including weekly staffing updates, delinquency reporting, and KPI submissions.

Qualifications

• 4+ years of multifamily property management experience, required without exception.
• Demonstrated experience as a Property Manager with direct accountability for financial and operational performance.
• Prior regional or multi-site leadership experience strongly preferred. Candidates without it must demonstrate a clear and compelling track record of development toward this level.
• Strong financial acumen with fluency in NOI, budget variance analysis, delinquency management, and ownership reporting.
• Proven ability to lead, develop, and hold accountable a team of site-level managers across multiple locations.
• Outstanding written, verbal, and interpersonal communication skills with demonstrated ability to manage ownership relationships professionally.