Regional Property Manager

Essential Duties And Responsibilities

• Lead, mentor, and develop Area and Multi-Site Managers within assigned Pods.
• Conduct regular performance evaluations and create individual development plans.
• Oversee recruiting, onboarding, and training for site-level teams.
• Manage team engagement, retention, and succession planning.
• Promote a performance-driven culture centered on accountability and measurable outcomes.
• Develop and execute business plans for each property, aligning financial, operational, and leasing goals with ownership strategy.
• Conduct routine site inspections and ensure adherence to ArtHaus brand standards and presentation.
• Approve purchasing and capital expenditures within budgetary limits.
• Implement operational playbooks, systems, and SLAs across all properties.
• Partner with the Director of Facilities and Director of Leasing to synchronize maintenance, turns, and leasing priorities.
• Prepare, review, and submit annual budgets in partnership with the Accounting and Asset Management teams.
• Analyze monthly financial statements and variance reports; ensure timely corrective actions.
• Control expenses and maximize income across all properties to achieve NOI goals.
• Review and adjust rents and leasing strategies based on market and portfolio performance.
• Maintain consistent reporting discipline using Yardi dashboards and EliseAI performance tools.
• Own the monthly operating calendar: performance reviews, planning sessions, and KPI tracking.
• Lead quarterly business reviews (QBRs) and performance planning meetings for assigned Pods.
• Submit all required reports (variance, financial, operational) in a timely and accurate manner.
• Maintain consistent communication across Leasing, Facilities, and Accounting teams to ensure transparency and alignment.

Secondary Responsibilities

• Partner with the Director of Leasing to adjust rental rates and approve marketing strategies.
• Review quarterly market surveys and shopper reports to ensure competitiveness.
• Ensure leasing goals are achieved through proactive collaboration and system-based tracking.
• Act as the final escalation point for unresolved resident concerns.
• Champion consistency in service delivery and resident satisfaction across all sites.
• Partner with Multi-Site Managers to monitor NPS results and drive improvements.
• Ensure adherence to management agreements, Fair Housing laws, and internal policies.
• Partner with Legal and Executive leadership to mitigate risk and resolve property-level legal issues.
• Partner with corporate departments (Facilities, Leasing, HR, Accounting) to support company-wide initiatives.
• Contribute to strategic projects such as system centralization, process automation, and operational scaling.