Regional Property Manager (Active Adult) - Charlotte, NC

Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $350 billion of real estate in more than 260 markets globally. Greystar is the largest operator of apartments in the United States, managing over one million units/beds globally.

About the role

This role is responsible for overseeing and managing the overall performance and profitability of a portfolio of properties within a designated region. The Regional Property Manager develops and implements effective property management strategies, ensures high tenant satisfaction, and optimizes financial returns for property owners. This position supports a portfolio within Greystar's Active Adult division and requires the hired candidate to be based in the Greater Charlotte region.

Responsibilities

• Ensure the portfolio and individual communities meet established operational, financial, and business performance goals by inspecting properties, reviewing financial, market, and operational reports, and developing action plans to achieve results.
• Collaborate with Community Managers (CMs) and regional support services leaders to improve asset and team performance.
• Take ownership of and implement local and national operational initiatives, championing change and ensuring proper adoption of revised protocols at all properties.
• Oversee and manage budgets, ensuring financial targets are met or exceeded.
• Prepare and present regular reports on property performance, financial metrics, and market trends to ownership and senior management.
• Foster positive relationships with tenants and address their concerns promptly; implement tenant retention programs to minimize turnover and vacancy rates.
• Collaborate with leasing teams to develop and implement effective marketing strategies to ensure optimal occupancy rates.
• Oversee maintenance programs to ensure properties are well-maintained and in compliance with regulations; conduct routine site and safety inspections.
• Communicate concerns and requests for capital to provide for the physical upkeep of each property in the portfolio.
• Implement preventative maintenance plans to extend the life of assets.
• Stay current with local, state, and federal regulations affecting property management; ensure properties comply with all relevant codes, laws, and regulations.
• Identify and mitigate potential risks related to property management and ensure appropriate insurance coverage.
• Conduct market research and analysis to identify opportunities for property improvement and stay ahead of market trends.

Requirements

• Bachelor’s or Master’s degree from an accredited college or university preferred in Business, Real Estate, or related fields.
• Proven experience in a leadership role with managing diverse properties.
• Proficiency in property management software (preferably Yardi and/or Real Page), word processing, spreadsheet, and database management applications.
• Strong financial acumen and analytical skills.
• Excellent communication and team management skills.
• In-depth knowledge of real estate laws, regulations, and market trends.
• Ability to create and manage stakeholder relationships.
• Minimum of 3 years of relevant experience.
• Real Estate license required in specific markets, otherwise preferred; industry certifications (e.g., CPM, CAPS, CAM) also preferred.

Pay

The salary for this position is $115,000 - $122,000. Additional compensation may include participation in a quarterly or annual bonus program based on individual and company performance.

Benefits

• Competitive Medical, Dental, Vision, and Disability & Life insurance benefits.
• Low (free basic) employee Medical costs for employee-only coverage; costs discounted after 3 and 5 years of service.
• Generous Paid Time off: 15 days of vacation, 4 personal days, 10 sick days, and 11 paid holidays; additional vacation accrued with tenure; birthday off after 1 year of service.
• 6-Week Paid Sabbatical after 10 years of service (and every 5 years thereafter).
• 401(k) with Company Match up to 6% of pay after 6 months of service.
• Paid Parental Leave and lifetime Fertility Benefit reimbursement up to $10,000 (includes adoption or surrogacy).
• Employee Assistance Program.
• Critical Illness, Accident, Hospital Indemnity, Pet Insurance, and Legal Plans.
• Charitable giving program and benefits.
• Onsite housing discount at Greystar-managed communities (subject to discount and unit availability).