Regional Practice Manager
TapestryHealth · Pacific, WA · 2 wk ago
Consulting$80k–$90k/yrFull-time
Key Responsibilities
- Serve as the operational dyad partner to the Regional Medical Director, jointly supporting regional performance in access, quality, provider engagement, patient experience, and RVU/productivity outcomes.
- Provide direct supervision, coaching, development, and performance management for Regional Practice Coordinators and Regional Medical Assistants.
- Provide day-to-day operational leadership for the assigned region, including oversight of workflows, staffing, scheduling, service levels, practice readiness, and escalation of provider and operational issues.
- Maintain regular virtual and onsite touchpoints to assess provider needs, operational performance, staffing, and opportunities for standardization, process improvement, and change management.
- Analyze operational, KPI, workflow, and RVU/productivity data to identify trends, assess performance, and implement action plans; oversee RVU reporting, dashboards, and performance review processes.
- Utilize EMR and analytics systems to generate reports, guide operational and strategic decision-making, and support planning efforts.
- Carry out audits and compliance reviews and lead process improvements related to documentation, coding, billing accuracy, RVU assignment, and regulatory standards.
- Collaborate with leadership to develop training, process documentation, performance support tools, and coaching initiatives.
- Oversee workforce planning, provider onboarding, compliance tracking, licensure monitoring, and maintenance of provider records.
- Coordinate recurring regional meetings, operational follow-up activities, action-item tracking, and documentation.
- Serve as a resource for providers and internal teams on operational, scheduling, onboarding, compliance, and technology-related questions.
- Support implementation of standardized workflows, tools, and process changes across the region.
- Partner cross-functionally with operational, clinical, compliance, finance, analytics, IT, product, credentialing, HR, and leadership teams.
- Participate in regional operational call coverage and respond to urgent issues according to assigned schedules and business needs.
- Build and maintain strategic relationships with assigned facilities and serve as an escalation point for clinical staffing concerns.
Required Qualifications
- Minimum of 3–5 years of experience in healthcare operations, practice management, provider support, credentialing coordination, or multi-site leadership.
- Strong communication, relationship-building, and stakeholder management skills with providers, clinical leaders, facility leadership, and cross-functional teams.
- Excellent organizational, analytical, and problem-solving skills with the ability to prioritize competing demands and manage multiple initiatives.
- Leadership experience coaching and supporting team members through change, process improvement, and technology adoption.
- Experience partnering with clinical leaders in a dyad leadership model.
- Ability to work independently, make decisions within scope, and appropriately escalate issues when needed.
- Proficiency with Microsoft Office applications, EMR systems, data-reporting tools, and virtual meeting platforms such as Zoom or Teams.
- Experience with RVU concepts, productivity reporting, and basic financial principles related to provider compensation, budgeting, and forecasting.
- Ability to travel up to 25% within the assigned region.
- Ability to work business hours aligned to the assigned region.
- Ability to participate in on-call coverage.
Preferred Qualifications
- Bachelor’s degree in Healthcare Administration, Business, or a related field preferred.
- Experience in long-term care, post-acute care, outpatient, telehealth, or other multi-site healthcare environments.
Pay Range
The anticipated annualized salary for this role is $80K-90k. This remote position follows a location-based compensation structure.
Application
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