Regional Portfolio Manager

About the role

The Regional Portfolio Manager position is based in the Greater Denver Area and supports several Affinity Living Communities in the Colorado Region. Key responsibilities include managing, leading, and motivating high-performing teams, identifying talent, recruiting, hiring, and onboarding, providing training and performance evaluations, fostering a positive community culture, overseeing property operations, and promoting a relational and authentic environment.

Responsibilities

• Manage, lead, develop, and motivate high-performing teams of Community Directors and associates.
• Identify talent in the market; recruit, hire, and onboard to build a cohesive team.
• Create and maintain a community culture focused on enhancing residents' way of life; monitor resident satisfaction and retention across the portfolio.
• Visit properties regularly to provide support and build rapport with on-site teams and residents, verify that properties and units are maintained to Axis Residential standards.
• Stay actively engaged in property operations and evaluate revenue and profit potential across all properties; overhead costs associated with office hours, vendor pricing, maximize rents, etc.
• Promote a relational and authentic environment that positively impacts resident satisfaction and retention.
• Understand and oversee the implementation of key business objectives to ensure value and performance goals are achieved.
• Develop annual operating budgets and achieve budgeted NOI for all properties within the portfolio.
• Ensure the portfolio and individual communities meet operational and financial goals.
• Maintain awareness of current financial status of each asset include project and marketing budgets.
• Regularly review and compile property performance reports, operating statements, financial prelims, budget and variance reports, check registers, delinquency reports, and other financial reports as needed to ensure budgetary control.
• Effectively communicate to accounting department all age trials, bills, move-out forfeitures, and other site deadlines.
• Maintain property taxes and liability insurance, ensuring they are accurate and funded on time or accrued for.
• Ensure each property is adequately maintaining required forms, leases, documents, resident certifications, invoices, and all other necessary forms, posters, and signs.
• Comply with all company policies/procedures and Fair Housing laws.

Requirements

• A people-focused and business-minded Regional Portfolio Manager who can effectively engage with and lead a high performing team across the portfolio while achieving operational performance objectives.
• A team player who takes a “we over me” approach to building and sustaining relationships with others.
• Experience developing and leading high-performing teams.
• Determined, ambitious, and self-motivated.
• Prior multifamily property management experience is strongly preferred.
• Understanding of financial statements, budgets, invoicing, etc.
• Excellent communication skills; must be proficient in speaking, reading, and writing in English.
• Strong computer skills, including MS Office, property management software (i.e., Yardi, On-Site), and CRM solutions.

Qualifications

• Associate or Bachelor’s degree preferred, High School diploma or equivalency certificate required.
• Valid driver’s license and insured, operable vehicle.

Skills

• People-oriented leadership skills.
• Financial management and budgeting skills.
• Property management expertise.
• Effective communication and interpersonal skills.
• Computer proficiency, particularly in property management software and CRM solutions.

Benefits

• Competitive pay, $89,000 - $91,000 annually (based on experience).
• Quarterly bonus incentive.
• Annual performance review with potential merit increase.
• Medical, Dental, & Vision insurance - with 100% employer paid monthly premiums for associates.
• Flexible Spending Accounts- for healthcare and dependent care.
• Disability, AD&D, and Life insurance.
• 401(k) with 3% company contribution.
• Accrued vacation time, sick pay, 12 paid holidays per calendar year, personal day, and paid volunteer day.
• Employee Assistance Program.
• Charitable giving program and community involvement.

Physical Requirements

• Sitting: 3-7 hours/day.
• Walking: 1-3 hours/day.
• Climbing: 0-3 hours/day, stairs.
• Lifting: 10-25 lbs. occasionally.
• Endurance: light to moderate energy.
• Manual Dexterity: frequent fine motor skills.
• Near Vision: minimal near vision.

Environmental and Safety Factors

• Weather: work is primarily indoors in a temperature-controlled office environment with occasional exposure to outdoor weather conditions, including uneven and slippery surfaces.
• Noise: frequent exposure to typical office environment noise levels including conversational voice levels; infrequent exposure to high-volume office equipment (e.g., shredder).
• Pace of Work: great, multi-tasking/pressure paced environment.
• Driving: exposure to environmental and safety conditions related to operating a motor vehicle, including the possibility of bodily injury related to motor vehicle collisions.