Regional Phlebotomy Manager

Servicing

Colorado, Washington and Oregon

Pay Range

$75,000.00 - $90,000.00 based on experience

Tasks and Responsibilities

• Plan, direct, or coordinate the operations of the phlebotomists in the field.
• Ensure all Area Phlebotomy Supervisors and staff within each processing site are working productively and consistent with the TridentCare Logistics System.
• Visits sites regularly to ensure that Area Phlebotomy Supervisors are accomplishing goals and objectives.
• Reports administratively and operationally to Director of Operations and clinically to the Laboratory Director.
• Build and retain a team of fully-trained and highly-performing Area Phlebotomy Supervisors and field associates.
• Identify and work to improve lower-performing Area leaders and field associates.
• Intervene in targeted jobs to re-sequence and re-plan the work to improve performance.
• Works diligently with each Phlebotomy manager to effectively review and use productivity and management reports.
• Train and strictly enforce all operational safety procedures and policies.
• Train and strictly enforce quality initiatives and compliance of procedures and guidelines.
• Ensures work is performed to the level of quality required to satisfy established policies and procedures.
• Develops and implements techniques for evaluating operational activities, and counsels/mentors staff on related matters.
• Works closely with Dispatch Supervisors to meet business needs and company’s turnaround goals.
• Aids Director of Phlebotomy in developing and evaluating budget requests as well as formulation of quarterly objectives and incentives for phlebotomists.
• Oversees Area Phlebotomy Supervisors and provides them with training and guidance; identifies and develops high performing field associates into Area leaders when necessary, coordinates special inspections, field operations analyses and field investigations as requested.
• Keeps Administration appropriately informed of ongoing activity and critical matters affecting the operation and well-being of the Company.
• Adheres to all State Department of Licensing and Regulation Personnel Policies and performs related work as assigned.
• Works diligently with QA department to evaluate, enhance and maintain designated quality levels of service.
• Performs other duties as assigned

Skills and Experience

• Minimum 5 years' experience as Phlebotomist Supervisor
• CPT licensing required as defined by specific state laws
• Good driving record
• Strong leadership and Supervisory skills
• Must pass a drug screen and criminal background check
• High degree of analytical skills in the daily work flow management of department employees
• Must possess a vehicle in good working condition suitable to meet daily driving requirements. Must maintain a good driving record
• Moderate to expert status in Microsoft EXCEL, and Word
• Excellent computer keying skills required; Alpha and numeric data entry skills, (prefer minimum of 35 wpm and 10-key by touch)
• Intimately familiar with clinical laboratory terminology
• Attention to detail
• Excellent verbal and written communication skills
• Able to work under pressure and meet expected deadlines
• Willingness to work in a fast paced high volume environment

Work Environment

The standard medical laboratory environment is one in which potential health hazards do exist. Administrative, technical and professional staff is expected to safely operate in accordance with applicable and appropriate health and safety policies and procedures, as prescribed by the Environmental Health and Safety Manual. Laboratory staff can be expected to work in areas where hazards associated with, but not limited to blood-borne pathogens, biological materials, hazardous substances and radioactive material exist and are handled. Appropriate training is provided regarding these hazards and staff is expected to adhere to all health and safety policies, at all times, whether they are in writing or verbalized by either management or the Health and Safety Officer.

Benefits

Competitive wage and robust benefit package to full time employees. Part time employees are eligible for many of the same below, pro-rated. Benefits include: Two weeks of vacation time, Sick time, 8 paid holidays, Same day pay available, Medical insurance allowance, giving you the freedom to customize your plan to fit your needs, Dental insurance, Vision insurance, Disability insurance, Company paid life insurance, 401(k)