Regional Operations Manager, Veterinary - Minnesota

About the role

The Regional Operations Manager supports local practice management with the general day-to-day operations for current clinics and any future acquisitions. Key responsibilities include supervising operations, ensuring high standards of patient care, maintaining regulatory compliance, and fostering a positive work environment.

Responsibilities

• Supervise operations of 15+ Blue River PetCare hospitals with goal of generating revenue and profit growth.
• Work with local management team and veterinarians to ensure a high standard of patient care is being practiced.
• Act as liaison between hospitals and Blue River management, reporting visit findings and offering recommendations on how to improve profitability.
• Provide staffing support in areas such as inventory, scheduling, compliance, training, recruiting, and best retention practices when necessary.
• Maintain proficiencies on Blue River PetCare platforms and remain current on all policies.
• Coach local management team on managing revenue & expenses, how to staff and schedule appropriately, management of inventory levels and pricing, along with other administrative functions.
• Foster a positive and productive work environment at local clinics.
• Recruit, onboard, and train practice managers.
• Partner with Human Resources team on employee relations, compliance, issue mitigation and best practices.
• Partner with corporate operations on capital expenditures, liability issues, and vendor considerations.
• Perform duties of practice manager for hospitals as needed.
• Perform other duties and projects as assigned.

Requirements

• Bachelor’s degree highly preferred.
• Three years of veterinary management AND two years of multi-unit management experience required.
• Experience managing profit and loss statement and delivering positive financial results required.
• Highly motivated self-starter with ability to take initiative and meet deadlines.
• Excellent organization, attentional to detail, and written/verbal communication skills.
• Able to manage multiple tasks and projects in a timely manner.
• Maintain strict confidentiality regarding personnel information.

Physical Requirements

• Must be able to travel to clinics as needed.
• Must be licensed and able to operate motor vehicle and travel via automobile or air.
• Position requires both stationary sitting and to be on feet for substantial periods of time.
• The person in this position needs to occasionally move about clinics to access inventory, check controlled substances cabinets, and inspect grounds.
• The person in this position frequently communicates with Practice Managers and co-workers at the Corporate office using email and phone.
• Must be able to exchange clear, accurate information in these situations.
• Occasionally moves equipment and supplies weighing up to 50 pounds.
• Frequent keyboarding/use of computer for data entry.

Compensation And Benefits

• Salary Range: $90,000-95,000 per year.
• Blue River PetCare team members are eligible to participate in the discretionary annual bonus program.
• Blue River PetCare Offers The Following Benefits:
• Health, Dental, and Vision Insurance
• Flexible & Health Spending Accounts
• Disability, Life Insurance, and Critical Illness Coverage
• Retail plans with company match
• Paid Time Off (PTO), Holidays, and Bereavement
• Employee Assistance Program (EAP)
• Paid Volunteer Time-off
• Pet Perks with industry vendor partners, including deals on insurance, preventatives, food, and supplies
• Chicago CTA Transit Program Benefits
• Childcare discounts with KinderCare
• Exclusive travel, entertainment, and retail discounts
• Hybrid and remote opportunities

About Blue River PetCare

Blue River PetCare is a multi-state owner and operator of high-quality veterinary hospitals, with our corporate office located in downtown Chicago. We provide an exit strategy for owners of veterinary hospitals who are looking to reduce the headaches of business and diversify their asset base while continuing to practice or who are seeking to transition their practice as they consider retirement. We believe strongly in the local franchise and work with our hospitals to strengthen their existing hospital brands and carry on the legacies which have been established. Diversity is embraced at Blue River PetCare and the uniqueness of all individuals is supported. All qualified applicants will be considered for all positions regardless of race, color, national origin, age, sex, sexual orientation, gender identity, disability, veteran status or ancestry.