Regional Operations Manager - Charlotte, NC

About the role

Quincy Compressor is a global leader in compressed air systems — known as the fourth utility — serving industries from aerospace and food processing to oil and gas. As Regional Operations Manager for the East region based in Charlotte, you will develop the service business, establish goals for service-related products and results, and contribute directly to creating high‑quality products and solutions for customers. You will report to the National Operations Manager.

Responsibilities

• Implement strategic plans to drive and exceed established goals.
• Provide leadership and supervision of Service Managers in the region.
• Manage and develop the regional service team into a modern, professional, and cost‑efficient business unit with customer focus.
• Oversee the regional service team, taking actions to improve operational performance and efficiency in both the short and long term.
• Work in tandem with Service Managers, Planners, and the Sales Team to maintain a fluid cradle‑to‑grave process in service management, keeping work‑in‑progress under control.
• Report on special developments, information, or feedback gathered through field activity, including recommendations for product, service, pricing changes, and evaluation of competitive developments.

Requirements

• Substantial related industry experience.
• Knowledge of the service range of products and services, safety practices, and OSHA procedures.
• Experience managing a remote workforce.
• Customer‑facing experience and strong negotiation skills (significant advantage).

Skills

• Willingness to develop new skills and increase knowledge of products, systems, and the company’s market and operations.
• Strong verbal and written communication skills, with the ability to deliver messages to stakeholders at all levels inside and outside the organization.
• Customer‑oriented, able to understand and prioritize customer needs.
• Decisive yet open and reflective when forming opinions.
• Able to take calculated risks while analyzing potential pitfalls.
• Empathetic while enforcing company policies and strategic directions.
• Assertive while remaining helpful to varied organizational demands.
• Self‑motivated, able to take action and cope with varied workloads.
• Organized with demonstrated flexibility in day‑to‑day work.

Compensation

Base salary range: $83,000 – $125,000 per year, plus variable compensation and vehicle allowance. Base salary is determined by years of experience and the interview process. Compensation practices vary by country; details for your location will be shared during the recruitment process.

Schedule

Hybrid working arrangement: split time between remote work and on‑site at the Quincy Compressor location in Charlotte, United States.

Benefits

• Global network with open knowledge sharing and long‑term development focus.
• Culture of innovation — test, improve, and apply learnings to create meaningful solutions.
• Opportunity to make a meaningful impact with ownership of work, supported by flexible working arrangements and empowering leadership.