Regional Operations Assistant

Key Responsibilities

• Conduct property tours for prospective tenants, highlighting features and amenities.
• Process lease applications, conduct credit and background checks, and prepare lease agreements.
• Audit resident files, renewals, and move-in paperwork to ensure compliance and accuracy.
• Train new on-site leasing staff in leasing techniques, software use, and operational best practices.
• Assist with resident retention efforts, including lease renewals and community events.
• Stay informed about market trends, competitor pricing, and industry best practices.
• Assist with rent collections and processing delinquency reports as needed.

Qualifications

• 2-4 years of experience in residential property management, specifically in leasing, assistant management, or operations.
• Proficiency in Microsoft Office Suite and property management software OneSite, Knock, Bluemoon.
• Excellent communication and customer service skills.