Regional Office Manager - Full-Time

About the role

We are seeking an experienced Regional Office Manager to oversee operations across multiple dental offices in the Syracuse/Binghamton region. You will provide leadership, guidance, and support to Office Managers and staff, fostering a positive, accountable, and team-oriented culture.

Responsibilities

• Monitor performance metrics and implement strategies to meet operational and financial goals
• Support recruitment, onboarding, training, and development of office leadership
• Ensure adherence to company policies and best practices
• Collaborate with clinical and administrative teams to enhance patient experiences and office efficiency
• Analyze performance indicators, identify improvement opportunities, and develop action plans
• Assist with budgeting, revenue cycle, insurance processes, collections, and financial reporting
• Address patient concerns and resolve service issues professionally
• Conduct office visits, performance reviews, and leadership meetings
• Support growth initiatives, special projects, and regional objectives

Requirements

• Leadership and team-building skills
• Excellent communication, problem-solving, and organizational abilities
• Experience managing operational and financial metrics
• Knowledge of dental insurance, billing, collections, and scheduling
• Ability to travel regionally and adapt in a fast-paced environment
• Positive attitude with a patient-first focus