Regional Office Administrator

About the role

Bowman and Brooke LLP, a national product liability law firm with more than 200 lawyers in 17 offices, is seeking a Regional Office Administrator to oversee our Charlotte, North Carolina and Columbia, South Carolina locations. This role will manage all local human resources functions, facility management, budget planning, and in-house and outsourced services for a firm known for defending high-exposure, technically intricate lawsuits.

Responsibilities

• Coordinate with the firm’s national HR, Finance, IT, Records, and Marketing Departments to implement policies, procedures, and programs.
• Lead recruitment, selection, and onboarding efforts for the office.
• Practice Management by Walking Around (MBWA) to address issues, gain team commitment, and instill confidence in leadership.
• Coach for success and implement disciplinary actions when appropriate.
• Manage the performance review process.
• Review budgets, purchasing, and invoice processing.
• Ensure an effectively functioning facility using best business practices for resource, service, and process management (experience with office moves preferred).
• Facilitate monthly office team meetings to provide education, workflow direction, and encourage open communication.
• Provide consistent communication and collaboration with local Managing and Co-Managing Partners.
• Stay informed about local issues/events and implement strategies for compliance and safety.
• Oversee all aspects of entertainment events, including summer outings, holiday parties, and other activities.
• Travel as needed for meetings or to provide additional on-site support across the firm.

Requirements

• Bachelor’s Degree in Business Management, Human Resources Management, or related discipline (or equivalent combination of education and experience).
• Minimum of 5 years of leadership experience in a fast-paced law firm environment.
• Solid working knowledge of Microsoft Office Suite; familiarity with Aderant Expert (CMS) and iManage (document management software) is a plus.

Qualifications

• Exceptional management and leadership skills, demonstrated through successful outcomes and team guidance.
• Experience working in an urgent environment with high internal and external client service expectations.
• Experience with property and/or facility management.
• Strong attention to detail, organizational skills, and project management abilities.
• Ability to quickly interpret situations and act decisively.
• Confidence and comfort working with strong personalities.
• Sense of humor.

Benefits

• Competitive compensation and benefits package.
• Comprehensive medical, dental, and vision insurance.
• Firm-paid life and disability insurance, including domestic partner benefits.
• Generous paid time off policy.
• Retirement savings plan with employer profit-sharing contributions.
• Nine paid holidays.
• Well-being programs and activities.
• 24/7 employee assistance program with confidential counseling.
• Casual work atmosphere and attire.