Regional Multi Family Property Manager

Oversee the daily operations

Oversee the daily operations of multiple residential properties, ensuring high standards of service, maintenance, and tenant satisfaction.

Develop and implement regional strategies

• Optimize occupancy rates, lease renewals, and revenue growth through effective leasing and upselling techniques.

Manage property budgets and vendor relationships

• Maintain fiscal health and operational efficiency by managing property budgets, financial reporting, and vendor relationships.

Ensure compliance

• Comply with Fair Housing regulations, Section 8 housing programs, LIHTC (Low-Income Housing Tax Credit) requirements, and all relevant legal standards including landlord-tenant law.

Supervise property staff

• Supervise property staff across locations, providing coaching on conflict management, customer service excellence, and administrative procedures.

Utilize property management software

• Track leasing activities, rent collections, maintenance requests, and data entry with precision using property management software such as Yardi or OneSite.

Career development and community enhancement

• Cultivate a vibrant community atmosphere across your region through proactive leadership and operational excellence.

Coordination and maintenance

• Coordinate property maintenance and facilities management efforts to uphold safety standards and enhance resident satisfaction.
• Conduct regular inspections to monitor property conditions, oversee repairs via CMMS (Computerized Maintenance Management System), and ensure adherence to legal administrative processes.

Negotiations and customer relationships

• Lead negotiations for contracts with vendors and service providers while maintaining strong customer relationships through effective phone etiquette and conflict resolution skills.

Qualifications

• Proven experience in property management or real estate administrative roles with a focus on multifamily housing or similar environments.
• Extensive knowledge of LIHTC programs, Section 8 housing regulations, Fair Housing laws, landlord-tenant law, and legal administrative procedures.
• Proficiency in property management software such as Yardi or OneSite; experience with Office tools for data entry and filing is essential.
• Strong background in sales techniques including upselling lease renewals and new leases to maximize occupancy rates.
• Excellent negotiation skills paired with conflict management capabilities to handle tenant issues effectively.
• Demonstrated ability to manage multiple properties efficiently while maintaining high customer service standards.
• Exceptional organizational skills with attention to detail in contracts, legal documentation, filing systems, and data entry tasks.
• Effective communication skills—both verbal and written—coupled with professional phone etiquette for engaging tenants and vendors alike.
• Facilities management experience is a plus for coordinating maintenance projects smoothly from start to finish.