Regional Manager of Loss Prevention Texas/ Louisiana

About the Role

The Regional Manager of Loss Prevention assesses and mitigates both external and internal shrink for the assigned districts through the management of policies, procedures, programs, and systems. They conduct internal investigations into fraud, abuse, or other misconduct and manage a team of 8 to 11 District Loss Prevention Managers to drive results in mitigating all sources of company shrink, including internal theft, shoplifting, fraud, product damage, safety vulnerabilities, and other risks.

Responsibilities

• Lead company efforts to control all sources of shrink and advocate the importance of shrink control in business operations.
• Constantly implement and improve techniques and strategies to reduce company shrink.
• Conduct and oversee investigations, executing appropriate actions following investigations for assigned districts.
• Ensure compliance with key company standards of loss prevention, safety, facility maintenance, and postings/notifications.
• Develop and execute plans for coaching, training, and development of the Loss Protection department.
• Develop and support a team-oriented environment with District Loss Prevention Managers (DLPMs) and stores.
• Participate in the interview, selection, and onboarding processes for District Loss Prevention candidates.
• Partner with Regional Store Directors for profit improvement initiatives.
• Oversee Workers’ Compensation, General and Product Liability claims and paperwork for assigned districts.
• Administer all Loss Prevention requirements for new stores.
• Ensure all security equipment, including camera systems, digital video recorders, fire and burglar alarms, and safes, are tested and in good working condition.
• Ensure Asset Protection training takes place with all store management and associates.
• Provide leadership and guidance to a team of Loss Prevention managers, ensuring focus on reducing shrink and competence in Loss Prevention foundations.
• Guide team members to drive results in key Loss Prevention metrics, company goals, and overall profitability and efficiency.
• Complete additional responsibilities and duties as assigned.

Qualifications

• High School diploma or equivalent required.
• Higher education, including two and four-year degrees related to criminal justice, required.
• Minimum of ten years of experience in loss prevention in a retail service-oriented business or demonstration of skills through an internal development program.
• Ability to effectively manage in a professional work environment.
• Ability to exercise sound judgment.
• Efficient planning, prioritization, and implementation of detailed instructions.
• Ability to learn and communicate new information and processes to all associates within company standards.
• Outstanding interpersonal and listening skills.
• Ability to lead a team effectively.
• Prior experience managing LP associates.
• WZ/Reid interviewing certification preferred.

Physical Requirements

• Frequent travel to stores and distribution centers, including overnight stays.
• Regular night and weekend hours.
• Ability to drive for long distances.
• Ability to stand, walk, bend, and kneel frequently.
• Physical ability to sit for extended periods and work at a computer.
• Ability to see, hear, and speak regularly.
• Ability to lift 50 lbs.
• Must have a valid state-issued driver’s license and the ability to operate a motor vehicle.
• Ability to work in a constant state of alertness and safe manner.

Benefits

• Medical, Dental, Vision, and RX coverage after 30 days of employment.
• Company vehicle.
• 401K with company match beginning at Associate enrollment.
• Strong career growth and talent development culture.
• 20% Associate discount on all Ollie’s purchases.
• Vast array of voluntary benefits.