Regional Manager (Milwaukee/Madison Based)

About the role

Bender Companies is an owner-operator specializing in the acquisition and management of value-add multifamily properties. Since 2011, we have grown to own and operate 28 properties and over 6,000 units throughout the Midwest. We are a high-growth company that values integrity, initiative, and inclusion.

Responsibilities

• Oversee property financial performance, including operating expenses, rent collections, and budget adherence, while partnering with Community Managers to optimize operations.
• Monitor property performance, including leasing activity, occupancy, and unit turnover.
• Review and approve purchase orders, invoices, and accounts payable within established approval authority.
• Guide Community Managers through capital projects and service contracts, assist with obtaining vendor bids, and approve expenditures within budget or secure additional approvals as needed.
• Develop and maintain strong relationships with vendors, contractors, and service providers.
• Oversee renovation projects and capital improvement initiatives to ensure projects are completed on time and within budget.
• Recruit, hire, develop, and, when necessary, terminate Community Managers in accordance with company policies and procedures.
• Coach, train, and support Community Managers and on-site teams to drive operational excellence and professional growth.
• Conduct regular property visits and inspections to evaluate operations, office procedures, file compliance, vacant unit readiness, curb appeal, safety, and maintenance needs.
• Lead the annual budgeting process, partnering with property teams to forecast operating and capital expenditures.
• Prepare and review monthly investor reporting, including financial variance analyses, property performance updates, and key performance indicators.
• Assist with the preparation and submission of quarterly reserve replacement draws with lenders.
• Partners with the acquisitions team during due diligence by evaluating property operations and developing renovation and capital improvement budgets.

Requirements

• 1+ years of Regional Manager experience in the multifamily/apartment industry, overseeing at least 1,000 units across five or more apartment communities.
• Experience leading and developing teams of 20+ employees.
• Strong knowledge of financial management, budgeting, and operational performance.
• Excellent communication, organizational, and interpersonal skills.
• Strong problem-solving abilities with a proactive approach to identifying and resolving issues.
• Exceptional attention to detail and the ability to effectively prioritize and manage multiple projects in a fast-paced environment.
• A positive, collaborative attitude and commitment to providing quality workforce housing and outstanding resident experiences.

Qualifications

• Bachelor's degree in business administration, business management, or a related field (preferred).
• CPM designation (preferred).
• Real Estate Broker's License (preferred).

Skills

• Proactive leadership in a fast-paced environment.
• Financial acumen and operational expertise.
• Strong relationship-building with vendors, contractors, and service providers.
• Ability to lead and coach teams towards operational excellence and professional growth.
• Effective property management and budgeting skills.
• Ability to prepare and review investor reporting and budgeting processes.
• Knowledge of multifamily industry operations and renovation/capital improvement budgets.

Benefits

• 90% employer-paid coverage of base Medical Insurance plan.
• 75% employer-paid coverage of base Dental Insurance plan.
• 75% employer-paid coverage of Vision Insurance plan.
• 401K with company match.
• 11 Paid Holidays.
• 2 weeks of annual PTO.
• 16 hours of personal time.
• Exciting company growth and potential for career advancement.
• Supportive team culture focused on providing quality workforce housing.

Pay

The Pay Range For This Role Is 110,000 - 125,000 USD per year(Milwaukee, WI)