Regional Manager | LV Collective Management - Austin, TX

About the role

The Regional Manager serves as the primary operational leader for a portfolio of communities, with full accountability for asset performance and team effectiveness. This role provides direct leadership to Community Managers, ensures consistent execution of LV standards, and acts as a trusted partner to ownership, on-site teams, and corporate leadership. The Regional Manager drives operational excellence through disciplined operations, and proactive problem-solving across the portfolio.

Team Development

• Directly manage and mentor Community Managers across the assigned portfolio, providing coaching and performance feedback.
• Lead training for new Community Managers, including onboarding and continued personalized training and support through the first 90+ days.
• Foster high levels of engagement, accountability, and team satisfaction across on-site teams.
• Reinforce company culture, expectations, and operational standards consistently across communities.

Financial Oversight

• Maintain accountability for key financial components including payroll oversight, commission and bonus approval, accounts receivable, expense management, and budget variance tracking.
• Partner with Accounting and Operations leadership to ensure timely, accurate financial reporting.
• Prepare, analyze, and communicate performance reports related to overall asset health.
• Support the preparation of annual operating budgets and business plans for assigned communities.

Turn Management & Ongoing Operational Excellence

• Oversee the planning and execution of turn and non-turn operational readiness across the portfolio, ensuring communities are compliant and meet quality standards year-round.
• Audit and evaluate vendor contracts and service scopes to ensure alignment with each community's operational needs; recommend adjustments or changes when necessary.
• Conduct quarterly asset and operational inspections, identifying deficiencies, and capital improvement opportunities.

Business Strategy

• Collaborate cross-functionally with Leasing, Facilities, and Accounting to drive portfolio-wide efficiencies and best practices.
• Contribute feedback and insights to refine company processes and SOPs.
• Provide strategic input on staffing needs and role deployment across the portfolio based on each asset's operational needs.

Requirements

• Bachelor's degree or equivalent professional experience in property operations or a related field is required.
• The ideal candidate will bring 5-7 years of progressive experience in student housing operations, including responsibility across multiple communities or a defined portfolio.
• Experience delivering new development assets and leading operational start-ups is essential, along with exposure to property sales, acquisitions, or transitions and an understanding of the operational needs that accompany them.
• Strong time management and organizational skills, with the ability to prioritize effectively across competing demands and timelines.
• This role requires a proven people leader and coach with a positive leadership presence and strong written and verbal communication skills.
• The Regional Manager must be highly resourceful, capable of solving complex operational challenges with practical, thoughtful solutions.
• Willing to travel as needed to support portfolio performance (approximately 8-12 weeks annually).