Regional Manager - Corporate Office

Responsibilities

• Provides leadership and maintains an effective position of authority.
• Assures that the environment of the properties reflects the philosophy of the company.
• Models Mission and Foundations. Always promotes company.
• Projects a professional image in all aspects of work performance, which includes, but is not limited to personal habits, demeanor, and attire.
• Maintains documentation of discussions and agreements.
• Prepares reports for syndicators and partners.
• Evaluates Community Manager performance at least once per year.
• Challenges all employees to achieve higher levels of performance by establishing written goals.
• Recognizes employees when performance has met or exceeded HAI's expectations.
• Manages poor-performing employees with clear expectations.
• Ensures that all decisions made by Community Manager and the property staff are in the best interest of the property and Humphrey Management.
• Approves (or disallows) transactions recorded on payroll change notices including raises, promotions, and performance appraisals.
• Is on-call 24-hours a day. Can respond to employee concerns, operational issues, resident problems, and/or emergencies, as necessary.
• Attends and participates in staff meetings, training's, meetings, and conferences.
• Reviews insurance incident reports. Forwards and follow-ups as appropriate.
• Adheres to OSHA-related regulations and observes all required health and safety requirements. Conducts OSHA trainings.
• Travels among properties and to other destinations to meet objectives.
• Conducts quarterly quality assurance inspections.
• Informs and maintains financial solvency by monitoring all property and maintenance expenses and budgets.
• Ensures expense allocations are correct.
• Implements a system to achieve 0% rent delinquency.
• Maximizes revenue.
• Establishes meaningful marketing plans and monitors the execution of plans.
• Reviews monthly operating statements for accuracy.
• Budgets to actual variances and bottom-line cash flow control.
• Effects cost-saving opportunities where possible.
• Thoroughly understands balance sheets.
• Maintains and reconciles purchase orders and expenditures.
• Maintains a secured confidential file for each Community Manager including emergency contact information, performance appraisals, reminders, schedules, application, etc..

Qualifications

• Great communication, budgetary and financial management skills required.
• Excellent coaching, training, supervisory skills necessary.
• Must be experienced in various affordable housing programs to include Tax Credit and Section 8.
• Related college courses preferred.
• At least 3-5 years related property management experience.