Regional Manager - Central

Responsibilities

• Maximize store sales and revenue utilizing data, knowledge of the business and marketplace to consistently seek new opportunities to improve business
• Generate business opportunities and plans by actively engaging with the community and business partners to drive strategies
• Lead team to achieve individual and team sales targets
• Implement a culture that leverages on all KPls
• Analyze sales figures and KPls using available data/systems to better understand performance and sales opportunities
• Analyze and utilize CRM data, key insights to set the direction of the store team inclusive of the leadership team
• Create a culture of belonging through rewards and recognition consistent with company standards and practices
• Drive the team to fully embrace a clienteling culture of building strong and long-term relationships with clients
• Ensure the development, implementation, and execution of company CRM initiatives by providing action plans to the team
• Promote brand awareness, establish market/store presence through community engagement and store events
• Partner and proactively plan directly with merchandising, planning and allocation partners to drive sell through
• In partnership with visual merchandising team, ensure store visual standards are met and maintained
• Review sales frequently and take action on visual merchandising to improve sales
• Set and elevate the standard of the store team through engagement, motivation and enhancing the consumer experience
• Set quarterly, monthly, weekly business plans to deliver results
• Develop, train, and continuously motivate teams towards achieving and exceeding sales objectives
• Lead the recruitment process; build a talent pipeline through networking and competitive shopping
• Provide guidance to team members deliver constructive feedback and learning opportunities through coaching conversations
• Build development plans for all employees; identify and create action plans
• Promote a culture of belonging; ensure that all individuals feel welcomed, valued and included
• Achieve excellence in retail operations and define company standards for the fleet
• Lead at multiple altitudes with great leadership agility while executing in a dynamic business environment
• Comply with all Loss Prevention audits, cycle counts, incident reporting and inventory reconciliations to ensure annual inventory shrinkage is below company target
• Develop accurate monthly schedules by analyzing peak hours to ensure adequate floor coverage and timely submission of payroll records for all employees
• Uphold company and store standards, policies and procedures

Requirements

• 10+ years’ retail experience, with at least 4+ years managing multiple locations
• Proven record of motivating, developing, and coaching team members
• Strong analytical skills - ability to analyze retail KPI’s and on-floor behaviors
• Ability to analyze selling reports, identify business trends, and react quickly to the needs of the business
• Passionate about the customer experience
• Must have flexibility to work a retail schedule including evenings, weekends and holidays
• Visit markets in the region regularly, up to 75% travel required. Includes travel to New York for corporate meetings and events.