Regional Manager

Reports to: Senior Director of Property Operations | Location: Jacksonville, Florida Region

About the role

The Regional Manager is responsible for leading multiple communities, ensuring operational excellence, financial performance, and resident satisfaction. This role collaborates closely with maintenance operations to implement cost-effective service models while driving property success. As a strategic leader, the Regional Manager fosters a high-performance culture and ensures alignment with company goals.

Responsibilities

• Lead and support Property Operations teams to drive performance, operational efficiency, and financial success across assigned communities.
• Ensure all communities meet leasing, occupancy, and resident satisfaction goals while upholding company standards and compliance requirements.
• Oversee budget creation, financial reporting, and expense management to maximize profitability and ensure fiscal responsibility.
• Collaborate with the Regional Maintenance Manager (RMM) to optimize service delivery through the Customer Dedicated Service Provider model.
• Partner with the RMM to implement and manage the Neighborhood Program, ensuring cost-effective maintenance solutions for communities.
• Foster a culture of accountability, development, and engagement among Community Managers, ensuring strong leadership at every site.

Requirements

• Minimum of five years of proven success in multifamily with a minimum of three years as a Regional Manager.
• Proven track record of superior customer experience.
• Familiarity with Revenue Optimization is preferred.
• In-depth knowledge of Fair Housing laws and compliance requirements.
• Advanced computer skills (Microsoft Word/Excel/Outlook).
• Excellent leadership, communication, and organizational skills.
• Bachelor’s Degree preferred.
• CAM or CAPs accreditation preferred.

Benefits

• Competitive Base Salary and performance bonus.
• Health benefits (Medical (PPO), Dental, Vision).
• 401k matching.
• Paid vacation suite benefits.
• Employer-paid Short & Long-Term Disability.
• Educational Assistance / Reimbursement.
• 8 paid hours per year of Volunteer Time Off.
• Access to thousands of employee discounts with BenefitHub.

About the company

Venterra Realty is a growing developer, owner, and operator of multifamily apartments with 90 mixed-use and multifamily communities across 22 major US cities. Over 50,000 people and more than 10,000 pets call Venterra "home"! The Venterra Team is focused on achieving excellence in serving its three major stakeholders: residents, employees, and investors. Venterra has enjoyed tremendous growth and financial success over its 24-year history through the exceptional commitment and dedication of its approximately 950 team members.

Applicants must be legally authorized to work in the United States at the time of application and throughout employment. The company does not provide visa sponsorship for this role.