Jobs · Sales · Texas

Regional Manager

RPM Living · Houston, TX · 1 mo ago
SalesFull-time
We need to output HTML fragment with sections for headings: About the role? The posting includes Overview, Position Summary, Responsibilities, Education And Experience, Qualifications (Physical Requirements, Work Environment), Company Information (benefits). Also maybe Pay? Not mentioned. Schedule? Not mentioned. Benefits: yes, Company Information includes benefits. So we need sections: About the role (maybe Overview + Position Summary combined?), Responsibilities, Requirements (Education And Experience + Qualifications?), Benefits. The instruction: use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). We need to include a section only when posting has real, specific content. Avoid filler like "commensurate with experience". We must preserve all substantive info. We need to decide sections: Overview and Position Summary could be under "About the role". Responsibilities as its own. Education And Experience could be under "Requirements" or "Qualifications". The posting also has "Qualifications" section with Physical Requirements and Work Environment. Could combine Education And Experience + Qualifications into "Requirements". Or separate "Education and Experience" and "Qualifications". But we should prefer few substantive sections over many thin ones. So maybe: About the role, Responsibilities, Requirements (covering education, experience, skills, physical requirements, work environment), Benefits. We must not repeat job title as heading. No Job ID. Remove boilerplate: EEO, E-Verify, etc. Also remove application instructions (none). Remove duplicated lines. Also remove cookie/navigation/legal etc. We need to preserve all substantive info: overview text, position summary, responsibilities list, education and experience bullet points (though they are in paragraph form), qualifications (physical requirements, work environment), company information benefits list. We need to format lists with
  • . For prose use

    . We need to extract content. Let's parse: Overview: "At RPM, we’re in the business of extraordinary. We believe people-first is the way to success which is why we provide top industry pay, comprehensive benefits, and a path of upward mobility via career training and education. Join us and start your extraordinary journey today." Position Summary: "The Regional Manager (RM) is responsible for overseeing the operational and financial performance of a portfolio of properties. This role requires a hands-on leader who can drive team performance, maintain client relationships, and ensure the successful execution of business strategies to align with company objectives." Responsibilities list (each sentence seems a responsibility): - Oversee the recruitment and interview process for all site-level positions within the portfolio, ensuring proper approvals and alignment with company hiring standards. - Conduct regular team meetings, 1-on-1 coaching sessions, and annual performance reviews to mentor, develop, and manage team members effectively. - Coordinates with the HR team on HR issues, to ensure compliance with HR policies and procedures, and provide conflict resolution as needed. - Conduct onboarding, training, and mentoring of team members to ensure they have the necessary skills and knowledge to succeed. - Perform site visits weekly, engage with team members, and schedule and host regular client calls. - Serve as the primary client liaison, handling unscheduled client communications during business hours and ensuring timely follow-up after client visits and calls. - Develop and execute business plans for each community, proactively strategizing on a weekly, monthly, and quarterly basis. - Approve expense requests and manage expense reporting to align with budget expectations. - Compile and analyze financial reporting, reviewing and approving purchase orders and invoices for accuracy and timely submission to clients. - Conduct physical inspections of properties, including tour paths, models, vacant units, and maintenance shops, and perform routine preventive maintenance inspections. - Ensure compliance with all company policies and procedures, particularly regarding procurement, financial practices, and vendor management. - Oversee resident and vendor-related communications, ensuring timely resolution of issues. - Monitor property marketing efforts, including reviewing property websites and advertising. Education And Experience: "Bachelor's degree from a four-year college or university Experience may substitute for education.Four years in multifamily property management, with at least two years in a Community Manager role.3rd party management experienceKnowledge of multifamily property management operations, respective markets, and industry trends.Knowledge of budgeting, financial reporting, and variance analysis.Skilled in organization with the ability to prioritize tasks, manage time effectively, and handle multiple projects simultaneously.Skilled in Microsoft Office Suite and Property Management Software such as Yardi.Skilled in Revenue Management Software, including LRO, AIRM, and Yieldstar.Ability to effectively communicate verbally and in writing.Ability to develop solutions and resolve challenges proactively.Ability to lead, mentor, and develop on-site teams.Ability to manage vendor relationships and negotiate contracts for cost control and operational efficiency.Ability to maintain positive client relationships.Ability to think strategically and implement business plans that align with financial goals and client expectations." Note there are missing spaces after periods; we need to preserve content but can format nicely. We'll keep as is but maybe add spaces for readability? The instruction: preserve ALL substantive information; do not invent or summarize away detail. We can keep the text as is, but we could add spaces to improve readability without altering meaning? Might be considered altering. Safer to keep exactly as given, but we can split into list items for readability. However the content is a paragraph; we could turn into

    • each distinct item separated by periods? That would be summarizing? Might be okay if we keep each sentence as a list item, preserving all info. The instruction: Use
      • for any list of duties/requirements/benefits. So for Education And Experience we could treat as list of requirements. So we can split into items based on sentences. That would preserve all info. Similarly Qualifications (Physical Requirements and Work Environment) could be list. Company Information benefits list: we need to extract benefits. Company Information paragraph: "Join RPM Living and experience exceptional benefits designed to enhance your life. Weekly pay for all associates working onsite at an apartment community Comprehensive healthcare coverage available for all full-time, regular associates Employer-paid employee assistance, mental health, and wellness programs Ancillary benefits including critical illness, hospital indemnity, and accident insurance 401(k) with robust company match Opportunities for professional development, career growth, and role-based learning plans Diversity, Equity, Inclusion and Belonging (DEIB) and multiple Employee Resource Groups (ERG) Paid time off plus floating holidays and volunteer days Discounted Perks (Costco membership, movie tickets, health & wellness, entertainment & travel discounts) Employment with RPM Living is contingent upon successful completion of a background check as local and federal state requires. A valid driver’s license is preferred; candidates without a license will be provided a liability waiver, as applicable RPM Living participates in E-Verify. For more information, see the E-Verify Participation Poster and the Right to Work Poster . RPM Living is an Equal Opportunity Employer. If you need assistance to fully participate in our application or interview process, please reach out through our website here and select "Careers" in the "Choose a Topic" dropdown menu." We need to remove boilerplate: EEO, E-Verify, etc. Also remove application instructions (the last sentence about assistance). Also remove background check? That's not boilerplate? It's a condition of employment; maybe keep? It's substantive? It's about employment contingency. Might be considered relevant but not a benefit. The instruction: remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate. Background check is legal? Might be considered boilerplate but it's a condition. Safer to keep? The instruction says remove EEO/equal-opportunity/scam-warning boilerplate. Background check not explicitly listed. Could keep. However the sentence also includes "as local and federal state requires." Might be okay. We also need to remove duplicated lines. We need to output only HTML fragment. Let's craft sections:

        About the role

        At RPM, we’re in the business of extraordinary. We believe people-first is the way to success which is why we provide top industry pay, comprehensive benefits, and a path of upward mobility via career training and education. Join us and start your extraordinary journey today.

        The Regional Manager (RM) is responsible for overseeing the operational and financial performance of a portfolio of properties. This role requires a hands-on leader who can drive team performance, maintain client relationships, and ensure the successful execution of business strategies to align with company objectives.

        Responsibilities

        • Oversee the recruitment and interview process for all site-level positions within the portfolio, ensuring proper approvals and alignment with company hiring standards.
        • Conduct regular team meetings, 1-on-1 coaching sessions, and annual performance reviews to mentor, develop, and manage team members effectively.
        • Coordinates with the HR team on HR issues, to ensure compliance with HR policies and procedures, and provide conflict resolution as needed.
        • Conduct onboarding, training, and mentoring of team members to ensure they have the necessary skills and knowledge to succeed.
        • Perform site visits weekly, engage with team members, and schedule and host regular client calls.
        • Serve as the primary client liaison, handling unscheduled client communications during business hours and ensuring timely follow-up after client visits and calls.
        • Develop and execute business plans for each community, proactively strategizing on a weekly, monthly, and quarterly basis.
        • Approve expense requests and manage expense reporting to align with budget expectations.
        • Compile and analyze financial reporting, reviewing and approving purchase orders and invoices for accuracy and timely submission to clients.
        • Conduct physical inspections of properties, including tour paths, models, vacant units, and maintenance shops, and perform routine preventive maintenance inspections.
        • Ensure compliance with all company policies and procedures, particularly regarding procurement, financial practices, and vendor management.
        • Oversee resident and vendor-related communications, ensuring timely resolution of issues.
        • Monitor property marketing efforts, including reviewing property websites and advertising.

        Requirements

        • Bachelor's degree from a four-year college or university (experience may substitute for education)
        • Four years in multifamily property management, with at least two years in a Community Manager role
        • Third‑party management experience
        • Knowledge of multifamily property management operations, respective markets, and industry trends
        • Knowledge of budgeting, financial reporting, and variance analysis
        • Skilled in organization with the ability to prioritize tasks, manage time effectively, and handle multiple projects simultaneously
        • Skilled in Microsoft Office Suite and Property Management Software such as Yardi
        • Skilled in Revenue Management Software, including LRO, AIRM, and Yieldstar
        • Ability to effectively communicate verbally and in writing
        • Ability to develop solutions and resolve challenges proactively
        • Ability to lead, mentor, and develop on-site teams
        • Ability to manage vendor relationships and negotiate contracts for cost control and operational efficiency
        • Ability to maintain positive client relationships
        • Ability to think strategically and implement business plans that align with financial goals and client expectations
        • Physical Requirements: May be required to sit or stand for extended periods of time; must be able to read documents, computer screens and data; must be able to hear and understand verbal communications in person and over the phone or computer; may occasionally be required to lift or carry items such as files or office supplies weighing up to 15 pounds; must be able to operate a computer, keyboard, mouse and other office equipment
        • Work Environment: This is a hybrid role, requiring the associate to work in one of our corporate or regional offices 4 days per week; the office is an open setting which may include bright lights, constant noises and distractions

        Benefits

        • Weekly pay for all associates working onsite at an apartment community
        • Com

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