Regional Manager
Hilltop Residential · Austin, TX · 2 days ago
Business DevelopmentFull-time
Job Responsibilities
- Execute our property management strategies that support Hilltop’s core values throughout the Greater Austin market
- Set Hilltop’s customer service and cost controls at levels that will maximize the performance and profitability of Hilltop’s Austin assets
- Implement – and continue to improve upon - site level operating, maintenance, and cost control policies, procedures and programs as already established by Hilltop Residential
- Develop onsite personnel, building upon Hilltop’s culture of a place of hard work, integrity, job satisfaction, and opportunity
- Evaluate how to continue to deliver resident focused technology to our residents
- Assist Hilltop in growing the portfolio in the Southeast market
Requirements
- First-hand experience in all facets of multi-site multifamily property management and operations, including financial performance and customer service
- Demonstrated usage of an exceptional sales, marketing, and customer service background sufficient to quickly and consistently resolve customer complaints and issues
- Track record of financial acumen: maximizing revenues, managing spending, and completing financial and other reports with accuracy and punctuality
- Developed management and supervisory skills to lead, direct, evaluate, mentor, develop, and maximize the experience and performance of subordinate team members
- Demonstrated proficiency in using property management software (preferably OneSite / Real Page), word processing, spreadsheet, and database management applications to complete and produce required reports
- Self-starter, collaborative team player, hardworking, humble, trustworthy, always looking for the very best way to do things