Regional Manager

Location: Florida Panhandle (with 75% travel to supported practices in Alabama and Florida panhandle)

About the role

We are looking for a dynamic, experienced Regional Operations Manager to join our fast-growing dental partnership network’s Dental Team. At Guardian Dentistry Partners, we support a network of 200+ thriving practices across 15.5 states (including D.C.). We’ve been named in the Inc. 5000 list of America’s fastest-growing private companies for the fourth consecutive year, ranking No. 2,915 overall and No. 14 among dental companies nationwide. Our culture is rooted in integrity, collaboration, and purpose, and we believe our success comes from the strength of our partnerships and the people behind them.

As the Regional Operations Manager, you will oversee multiple general dental practices within your region, ensuring the highest standards of patient care and staff morale while implementing effective systems and processes for practice success. You will collaborate with dedicated Partners and team members committed to their communities, working towards achieving regional business objectives alongside our Operations team.

Responsibilities

• Oversee the general operations of supported dental offices
• Hire, coach, lead, support, and oversee Practice Managers and teams
• Develop training, planning, recruiting, and retention strategies for all staff to maintain excellent performance and alignment with operating procedures and protocols
• Provide and develop reports, analyze financial and operating metrics, and create recommendations/actions to attain practice revenue and profit goals
• Implement, administer, and maintain best-in-class systems and processes, including procurement and inventory management, vendor management, marketing review, hygiene protocols, compliance protocols, patient experience, “customer first impressions,” and end-of-day protocols
• Perform other related duties as assigned

Requirements

• Must live in or close to the Florida Panhandle
• Bachelor’s degree required or equivalent combination of education, training, and experience
• Five (5) plus years of successful operations experience in a multi-unit or multi-state dental services business, or experience managing a large single practice (over $5 MM of revenue)
• Outstanding relationship-building, interpersonal, and leadership skills; high moral standards
• Functional skills in general management with an emphasis on growth operations
• Ability to interpret quantitative findings (profit and loss statements and practice management software KPIs), synthesize results, and apply learnings
• Project management skills; analytical/problem-solving abilities; effective verbal and written communication skills; attentiveness to detail; proficiency in Microsoft Office products
• Ability to create a high-morale, highly effective environment
• High comfort with ambiguity and working in a fast-paced, high-growth, entrepreneurial environment
• Intellectual curiosity

Pay

$75,000 – $80,000 base salary, plus bonus opportunities

Benefits

• Participation in 401k plan with company match
• Competitive health, dental, and vision plans