Regional Manager
Avenue5 Residential · Spokane, WA · 3 wk ago
Business DevelopmentFull-time
About the role
Avenue5 is growing, and we are in search of a regional manager to join our dynamic team of Fivers! We are a vibrant third‑party multifamily property management firm with locations across the United States. We are proud of our vibrant, inclusive, make‑it‑happen culture, where we:
- Listen to our associates, recognize them, and give them room to grow
- Invest in our associates to help them become the best version of themselves
- Approach every important decision with our associates in mind
- Celebrate our associates’ successes and encourage them to raise the bar even higher
We’re looking for a talented regional manager who will be responsible for the overall operations of several properties, ensuring the efficient operations, overseeing vendor contracts and maintenance, lease administration, monthly reporting and ensuring a positive experience for the residents, associates and property owners in conjunction with the property leadership team.
Responsibilities
- Oversees the operations of several properties including resident satisfaction and retention, full resident lifecycle activities (e.g., lease administration, rental collection and delinquency management), property P&L, and property marketing in accordance with company standards.
- Responsible for ensuring a high level of client customer satisfaction.
- Responsible for full associate life cycle including recruiting, mentoring, and performance management.
- Creates strategic marketing plans to attract and retain residents in conjunction with Avenue5 marketing team.
- Responsible for the properties annual budget, P&L statements, general ledger and creating necessary reports for the property owners and Avenue5 leadership.
- Understands the operations guidelines for each property established within the Property Management Agreement.
- Regularly inspect the property to ensure the highest level of curb appeal, office and maintenance operations, and competive market positioning.
- Responds to escalated resident complaints and issues and serve as liaison to