Regional Manager - Adult Homes Initiative

About the role

Mission Statement: Baltic Street Wellness Solutions is committed to providing peer recovery, person-centered, trauma informed, and compassionate services to those with mental health lived experience.

Vision: Our vision is to drive a cultural transformation within the mental health community by advocating for the underserved, educating for change, and inspiring wellness. We approach our role with cultural humility and mindfulness of oppressive systems.

Core Values: We value a mentoring philosophy delivered from staff with peer lived experiences. We value the recovery journey of every individual with a mental health diagnosis. We value the personal and professional experiences of our staff and board members. We value community action to change societal views to break the stigma of mental health through advocacy within all systems. We value everyone's desire to have opportunities to obtain their visions of wellness. We value education and training to enhance an individual's opportunities for growth in one's personal journey to self-discovery.

Responsibilities

• Facilitate trainings, maintain departmental filing standards, and ensure staff progress toward proper certifications.
• Assure staff work toward Peer Certification(s) and any other webinars or trainings the Agency/Division Director deems fit.
• Generate write‑ups when staff aren’t complying with company standards.
• Maintain/update fire drill log, staff scheduling, and staff medical documentation.
• Comply with all guidelines to protect participants' confidential documentation and maintain Department of Mental Health and Hygiene correspondence.
• Review, audit, and file participants’ charts on a monthly to quarterly basis, ensuring staff efficiency while upholding filing standards.
• Maintain fire drill logs, staff scheduling, and coverage when staff members are absent.
• Distribute/maintain Metro‑Cards, postage stamps, policy/procedure development, petty cash, and check requests as needed.
• Attend manager’s meetings twice a month and relay relevant information to departmental staff.
• Always demonstrate competence in a culturally skilled manner and seek opportunities for staff development.
• Other duties may be assigned by the agency or Division Director.

Requirements

• High School diploma required.
• Experience working with individuals that receive behavioral health services.
• Minimum two years of Management and Leadership Experience.
• Ability to work as an effective team member is essential.
• Knowledge of government entitlement programs with a minimum of one year of Human Services Experience.
• Ability to conduct community outreach with other non‑profit agencies or advocacy groups.
• Selected candidates will be required to work throughout the 5 boroughs, specifically Brooklyn and Staten Island.
• Selected candidates must submit proof of complete vaccination against COVID‑19 and having received a booster shot (or request an exemption form from Human Resources for qualifying medical or religious exemptions).

The physical demands include regularly talking or hearing; frequent use of hands/fingers to handle objects; occasional standing, walking, sitting, reaching; occasional lifting/moving up to 15 pounds; close, distance, peripheral vision and ability to adjust focus; moderate noise level. Reasonable accommodation may be made for individuals with disabilities.

Qualifications

• New York State Certified Peer Specialists certification (Active) – or must be certified within 6 months of hiring.

Skills

• Proficient in Microsoft Word, Excel, and internet navigation.
• Knowledge of AWARDS/Foothold is a plus.