Regional Loss Prevention Investigator

Principal Duties and Responsibilities

• Lead internal and external investigations into theft, fraud, and policy violations, conducting professional interviews to reach successful resolutions.
• Evaluate store records and operational procedures to ensure full compliance with company policies and applicable legal regulations.
• Utilize POS exception-based reporting and analytics software to identify patterns of loss and potential asset exposure.
• Execute full physical inventory audits to verify asset accountability and assess the accuracy of store accounting systems.
• Conduct specialized studies to identify the mechanics of fraud and develop preventative controls to safeguard company property and funds.
• Prepare detailed audit and investigative findings for Regional Directors, District Sales Managers, and HR, providing actionable recommendations for improvement.
• Partner with HR, field leadership, and law enforcement agencies to resolve complex cases and ensure organizational alignment.
• Educate field personnel on loss prevention best practices, operational compliance, and corporate policy and procedures (SOPs).
• Maintain a professional demeanor and provide high-level service in alignment with Lids Sports Group (LSG) standards.
• Consistently support and model all company policies and performance guidelines.

Qualifications

• Bachelor’s degree in business or a related field; OR an Associate’s degree with 1+ years of relevant experience; OR an equivalent combination of education and professional experience.
• Certification: Professional Interview & Interrogation certification (e.g., Wicklander-Zulawski) required.
• Autonomy: Proven ability to work independently and manage a regional territory with minimal supervision.
• Communication: Exceptional interpersonal skills with the ability to communicate professionally and effectively at all levels of the organization.
• Technical Skills: Proficiency in computer operations, case management software, and security systems.
• Licensing: Must possess a valid driver’s license and active auto insurance.